Dave Decaprio Email & Phone Number

Guilford, CT, US

Branford, Connecticut, United States

- Facilitated enhanced communication between 250+ guests, managers, and 30+ coworkers to streamline success as a team.- Promoted from Bartender to Manager and absorbed managerial duties such as FOH staff coordination, budgeting of bar revenue, opening and closing duties, management of inventory, handling guest complaints, and resolving issues.- Learned.

Hartford, Connecticut, United States

- Contributed to multiple priority projects for the Water Permitting and Enforcement, Stormwater and Pretreatment Divisions including but not limited to records management, permit data support, and compliance assistance and outreach.- Took the lead of research and reconciliation of historic, open enforcement actions dating back to 1974.- Perform team site.

Los Angeles Metropolitan Area

- Provided exemplary service in the high pressure, high traffic environment of one of the top revenue generating bars in West Los Angeles.- Leveraged communication skills and extensive knowledge of products to upsell and consistently outperform staff sales by up to 23%.- Promoted from server to lead bartender that included delegated managerial duties such.

Greater Los Angeles Area

- Established the most productive workflows at an early-stage of an organic and veganic medical cannabis start-up and adapted workflows as the company scaled-up.- Improved sustainable practices by forming a water recollection system, installing more energy efficient lighting systems and reusing all salvageable resources such as soil, nutrients, runoff.

New London/Norwich, Connecticut Area

Working here I improved my customer service acumen by anticipating guest needs and solving all issues with creative problem solving. Most events were weddings so I wanted to make sure the experience was as pleasant as possible and improved my work ethic, responsibility, and teamwork immensely. I had many roles and they differed every event so I became much.

Working at Andy's was a very unique experience. Right around the time that I joined, professional fisherman Edwin Evers won the Bass Master Classic using our lure on national television. This resulted in priceless advertising as millions of people watched Edwin win with our product and orders skyrocketed overnight. In order to adapt, we had to scale-up.

Hartford, Connecticut Area

- Deliver exceptional customer service by assisting customers with any request they may have.- Offer wait staff service such as as taking orders and setting up, serving, and clearing tables.- Provide versatility by being adaptable enough to complete a wide range of manager requests.- Work with both the venue staff and Chief of Staff crew and try to promote.

Greater Boston Area

- Excelled in customer service through problem solving and exemplary interpersonal skills. - Set up and ran food service for events along the Charles River Esplanade such as the Boston Pops 4th of July Fireworks one of this country’s largest and oldest public Fourth-of-July events and one of the biggest annual outdoor concerts anywhere in the world..

Greater Boston Area

- Triaged customer requests about issuers, products, services, and company information as well as escalated to proper channels when necessary.- Cultivated customer loyalty through in store interactions and inbound and outbound calls.- Maintained ticket inventory for each game day to confirm all tickets were claimed by the correct party and every unclaimed.

• Excelled as a main sales associate to drive sales volume through customer interaction.
• Responsible for cashing customers out, offering professional opinions, and any sales support.
• Earned Salesman of the Quarter and was promoted to lead sales associate.

Bachelor'S Degree, Environmental Analysis And Policy

Activities and Societies: Social Chair at Chi Phi Fraternity, Tau Zeta ChapterMinor in Business Administration

Diploma

Activities and Societies: Men's Varsity Hockey Captain Men's Varsity Soccer Peer Ministry Leadership Committee Relay for Life Team Captain.