Dave Devries Email & Phone Number

Fenwick, Ontario, Canada

Grimsby, Ontario

Cole's Pond Store is a premier destination water garden store providing a showcase of display water gardens, a vast inventory of water garden products, as well as maintenance, design, and build services. My responsible was for the set up, launch, and opening of Cole's Pond Store. This involved store layouts, logo design, and website development, On a day.

- Manage key accounts and customer relationships- create and maintain processes that produce favorable customer experiences and business results. - monitor weekly and monthly sales to ensure targets are met. - monitor product quality and customer satisfaction and recommend new procedures to enhance both. - Manage communications, marketing, website.

In this position I was responsible for the procurement of premium interior and tropical plants out of the southern United States for resale to the Florist, Garden Centre, Interiorscape and mass market trades. This involved providing training and product information to the Westbrook sales team, meeting with key accounts, and developing marketing materials.