Responsible for the allocations of our global campaigns to be delivered by our various telemarketing & Email departments in our offices in Ireland and the Philippines. Managing the operations of fulfilment of sales purchase orders from large IT companies like IBM, HP, Microsoft and Oracle along with SMB organisations to continue and successfully build relationships with our clients for the future.

Working with large IT companies like IBM, HP, Microsoft, Oracle etc to market their IT solutions to their specific industries and specifications through email marketing and analytics. Generating reports for clients through email marketing systems and content writing. Managing a team to achieve targets and goals and provide detailed reports for clients in global markets.

Working with many large IT organisations like Microsoft, HP, Oracle etc on a global scale to arrange meetings for their sales departments. Also, managing a team of business development executives to reach monthly targets and generate reports to give the optimum approach for our client’s sales executives.

Working in a team of BDE’s to arrange a number of meetings/WebEx’s for clients in the technology sector. Working with specific parameters in regions like EMEA, US and APAC to achieve the optimum meeting for their sales executives. Achieveing monthly targets and communicating regularly with many senior executives in Fortune500 companies.

Managing the payment of client’s International insurance claims by credit card, bank transfer and international bank drafts. Payment of client’s monthly/quarterly policies and updating client’s credit card details on the internal system and on Worldpay. Communicated with clients via telephone and email for payment of accounts.

Receiving payments from customers through checks, money orders, electronic transfer payments and credit cards and processing those payments into the appropriate accounts. Setting customers up on direct debit and automatic credit card payments and keeping track of credit card rejections. Using an internal system called NCC Garman and having a detailed knowledge of Microsoft Excel for electronic payments. Processing credit card details from customers over the phone and allocating those payments into the appropriate accounts. Also, communicating with Westpac bank officials on credit card rejections.