Dave Harris

Dave Harris Email and Phone Number

Senior Field Engineer @ LANSource
Wylie, TX, US
Dave Harris's Location
Wylie, Texas, United States, United States
Dave Harris's Contact Details
About Dave Harris

Dave Harris's Current Company Details
LANSource

Lansource

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Senior Field Engineer
Wylie, TX, US
Website:
lansourceinc.com
Employees:
32
Dave Harris Work Experience Details
  • Lansource
    Senior Field Engineer
    Lansource
    Wylie, Tx, Us
  • Lansource
    Field Engineer
    Lansource Jan 2017 - Present
    Plano
    MSP - Commercial Relationship Centric. From user end to server end to cloud services.
  • Microsoft
    Exchange/O365 Escalation Engineer
    Microsoft Aug 2015 - Aug 2017
    Irving, Tx
    Responsibilities:• Delivers exceptional product assistance to its customers around the globe.• Connecting people with technology, thereby having a positive impact on their lives every day. • Empower a wide range of customers, from Small and Medium Business to large-enterprise systems administrators.• Capture the product feedback needed by client's development teams when designing new products and services. In this way, support is not only a vehicle for empowering customers, but also a catalyst for innovation. • Enable our customers do their very best today and helps shape the emerging technologies of tomorrow.
  • Gxa Network Solutions
    Jr. Network Administrator
    Gxa Network Solutions Oct 2012 - Aug 2015
    Richardson, Tx
    PRIMARY RESPONSIBILITIESWork with our clients in the Dallas area to support desktop, server and network issues.Answer helpdesk support calls and respond to server/network monitoring alertsManage our client network/server proactive monitoring system.Setup, manage, support and monitor backup systems for clientsDocument and enter all service information into our company ticketing systemTroubleshoot issues over the phone or remotely using our management tools and go onsite to client sites as neededKnowledge of remote support tools such as RDP, logmein, Bomgar, VNC, PC AnywhereRemotely connect to customer computer systems to trouble shoot software issues.Troubleshoot and solve complex desktop OS problems and PDA issuesTroubleshoot, support and repair network issues including hubs/switches and wireless networks.Manage system issues to resolution within the client base.Implement and setup new systems and perform migrations.Identify ways to improve our clients’ systems and infrastructure (upgrades to hardware, software, and network).Perform Jr. Network administration tasks including server administration, Exchange email and Active Directory management.Troubleshoot and support fax and virus solutions.Remotely setup and troubleshoot printers both local and network.Perform patch management of desktops and serversSetup workstations, servers and other network equipment
  • Automated Circuit Design
    Network Administrator
    Automated Circuit Design Jul 2011 - Sep 2012
    Richardson, Texas
    • Integrating a 200 user client base with Cogiscan (SMC and component traceability). • OS platforms administered - Windows Server SBS/STD/Enterprise (2003/2008), Windows 2K/XP/Vista/7, Macintosh OS X, Thin Client Embedded XP / Citrix, Exchange 2010• Installation/Repair/Troubleshooting Hardware–Servers(Rack/Tower), Workstations, Laptops, Peripherals (Barcode Scanners, Printers, Scanners, Tape Backup, Firewalls, UPS)• Networking – Firewall Appliances (Sonicwall/Cisco), Switches, Patch Panels, AD/DNS/VPN, TCP/IP
  • True Automation
    Systems Technician
    True Automation Jan 2005 - Aug 2010
    Rack and configure client side servers and network equipment (switches/firewall)Configure Windows Servers (2003/2008) -Active Directory/DHCP/DNS/Secured Remote AccessInstall Data Redundancy & Disaster Recovery - RAID configuration/Tape BackupInstall/Configure MSSQL 2000/2005 - Scheduled Maintenance Tasks/DB BackupTicket Queue Coordination and phone support for 1500+ users - distributed and escalated tickets through three separate departments and 6 technicians.Document and Present Training Data - Technical and Client facing presentation via conference room or webcast.

Dave Harris Skills

Servers Troubleshooting Active Directory Networking Network Administration Customer Service Microsoft Exchange Windows Server Technical Support Windows Disaster Recovery System Deployment Hardware Firewalls Visio Hyper V Windows Xp Office 365 Help Desk Support Routing Protocols Powershell Communication Skills Exchange Migration

Dave Harris Education Details

  • Storagecraft University
    Storagecraft University
    Shadowprotect Spx
  • Fort Gordon Signal Core
    Fort Gordon Signal Core
    Multichannel Systems Operator

Frequently Asked Questions about Dave Harris

What company does Dave Harris work for?

Dave Harris works for Lansource

What is Dave Harris's role at the current company?

Dave Harris's current role is Senior Field Engineer.

What is Dave Harris's email address?

Dave Harris's email address is da****@****ger.com

What is Dave Harris's direct phone number?

Dave Harris's direct phone number is +197263*****

What schools did Dave Harris attend?

Dave Harris attended Storagecraft University, Fort Gordon Signal Core.

What skills is Dave Harris known for?

Dave Harris has skills like Servers, Troubleshooting, Active Directory, Networking, Network Administration, Customer Service, Microsoft Exchange, Windows Server, Technical Support, Windows, Disaster Recovery, System Deployment.

Who are Dave Harris's colleagues?

Dave Harris's colleagues are Greg Griffin, Andrew Ward, Jack Spencer, Xie Ellen, Tammy Briggs, Mike Ward, Sunny Sun.

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