• Wrote and Developed the Course and regularly updating with new material• Presenting the Course to 11 to 18-year-old boys who are in School, College, Young Offenders Institutions or on Probation• Time Management in Organizing visits and Mentoring • Cold Calling and use of Social Media to secure contracts• Offering 1 to 1 or Small Group Mentoring • Inspiring change in Young Men • Challenging Behaviors and Attitudes to bring about positive and achievable change and growth• All Admin in relation running my own business

Welcoming customers and making them feel at easeExplaining the features & benefits of the vehicles within our group stock and providing test drivesUpselling aftermarket products Presenting the best deal possible and closing the saleCompleting paperwork and updating any online systems Facilitating handover and explaining how the features of the new car workAccessing and passing all online training Hitting or surpassing sales targets

• Selling into company Directors, Architects, Main Contractors and Sub-Contractors • Gaining new business through Researching, Networking, using Barbour ABI and Cold Calling • Managing current Contracts and ensuring ongoing business • Gaining work, through getting sales of company’s products through Specification at early stages and overcoming problems and objections• Liaising with external Design Company to ensure the project timeline ran to deadlines• Managed internal staff to ensure Production and Delivery of Products arrived on time• Visited new installers to review Plans and assist with any Product Training required • Regularly attended sites to oversee and observe installation standards to ensure they met the highest standards, leading to the completion of works to carry the companies Warranty• Negotiated Prices, Discounts and Rebates • Worked from Home and Arranged my Own Diary, with one weekly visit to main Offices in West Brom• Updated CRM regularly and used this information to produce a Forecast for each Quarter • Attended regular Training for Sales Skills and New Products & trained my team of Salesmen• Successfully hit my Targets and secured deals from £5k to £500k • Covered a Large Patch from Birmingham to the Scottish Borders and East coast to West coast.

• Teaching New and Experienced Drivers, Basic and Advanced driving skills • Using various Training Techniques for different personalities and skill levels • Teaching the Pass Plus Course after pupils passed the basic Driving Test to help reduce Insurance • Designed my own Teaching Resources to enable the pupils to recap the lessons over the week before next week’s lessons, enabling the pupils to be more prepared and building confidence• Offered companies Advanced Driver Training to help staffs Driving Standards to help bring Companies Insurance Policies Down and Improve Fuel Bills• Managing my own Diary and completing Business Admin and Accounts

• Sold New & Used SEAT cars from the company’s stock across the North East • Greeting customers and Qualifying their needs • Demonstrating features and benefits of models in stock • Overcoming problems and objections to gain sales • Negotiating Part Exchange value and discussing Discounts on chosen vehicle • Offering Finance options and Offering Insurances • Up selling aftermarket products • Completing all paperwork • Handover the vehicle to customer and explain all the key features • Attended Training in Head Office Training Centre in Milton Keynes • Successfully achieved all Sales Targets

• Sold New Cars and also covered Motabilty customers • Qualifying customers by thoroughly questioning their needs from the vehicle • Assisted the customer with the choices form the Ford range • Arranged Test Drives • Negotiated Part Exchange value • Offered Finance options and aftermarket products • Arranged Handover of vehicle and explained key functions on the car • Attended training in Loughborough Training Centre • Achieved all sales targets set

• Worked with Young Offenders aged 11 to 18 years old, in the Secure Unit • Assigned to be a Key Worker for 1 or 2 young persons at a time • I ran the Skill Streaming sessions each week, which involved teaching the young people key Social Skills • I covered the Offending workshop each week, where each young person would work through their individual workbook and deal with aspects of their crime • We assisted in the Personal, Educational and Health needs of the young people • Assisted with the reintegration of the young people back into the community, that I key worked with upon their release • Completed daily paperwork and prepared reports for court appearances • Assisted with running the Duke of Edinburgh course on our house block• Attended regular training, which included Counseling Skills and Restraint Training

• Operated multiple production machines • Produced various Pine, Oak and Mahogany furniture • I assisted in the assembly and packaging tasks within the factory