Removal and install of tile and stone for back splashes, fireplaces, floors, showers, baths, shower pans, accent walls, bar tops, patios and tile repairs. High quality and creative work. Personal attention to detail.

Oversee all aspects of the company’s operations in CA, NV, CO and AZ. Teaming with other Directors in Sales, Accounting and Safety to exceed corporate goals and improve performance by creating metrics that build accountability and ensure profitability. Leading branch operational managers to provide solutions to customers that exceed expectations and adhere to the company’s Vision, Mission and Core Values.

In my recent role, I added customers into current areas after a company acquisition that created robust routing sessions and increased productivity by 20% while lifting annual revenue by 24%. I also led improved communication with the sales team including observations and shadowing to increase employee engagement and boost sales revenue by 73% stimulating an average 127% hit to yearly quota. Lastly, I enhanced routing plans in the San Diego market to keep drivers in condensed areas and adjusted employee schedules to increase gross margin profits by150%.Select Highlights➜ Managed over 70 employees (including supervisors, coordinators, drivers, and technicians) and logistics and operations processes toward a $4.26B annual revenue.➜ Accountable for the secure destruction business line that performs paper shredding, tape and hard drive destruction and IT asset destruction. Oversight of P & L and sales processes including special projects. ➜ Trained employees on the processes they were assigned to promote a diverse and productive workforce with increased confidence and productivity by 15%. ➜ Maintained an 80% employee retention rate through employee engagement, open-door communication, and motivating employees.➜ Governed locations in Arizona, San Diego, Utah and Las Vegas including distribution and processing centers averaging 10-20K square feet per facility.➜ Achieved 100% compliance with DOT, NAID, and OSHA over a 7-year timespan.➜ Led process management and increased service performance and delivery by 35% through an effective routing efficiency project.➜ Outpaced competitive markets by up to 30% through increased revenues in service and sales and decreased costs that kept labor and fleet costs low.