Dave Justice Email & Phone Number

Washington, VA

Administrative position requiring computer and customer service skills with an emphasis on confidentiality. Efficient multi-tasking employed in a small office environment where accuracy is required in public record keeping.

Emeryville, California, United States

• Direct Store Delivery Operations Support Specialist in CPG Division providing support for route mobile devices and product ordering for DSD field sales.
• Supporting handheld issues for field sales and internal team users as well as communicating best practice, tips, etc.
• Creating and maintaining training materials for mobile devices, as well providing training for new functionality, refresh, etc.
• Troubleshooting and documenting product order issues with respect to shipping/transportation.
• Asset tracking and management associated with mobile devices and accessories.

Leesburg, VA

• Senior Support Specialist in Customer Success Division focused on EDI integration issues and process recommendations for cloud based warehouse management applications.
• Supporting customer EDI integration practice as applied to production level warehouse operations.
• Assisting with new EDI project implementations related to testing data flows and feature additions.
• Mentoring junior level support specialist in issue resolution and responsive language expression.

Frederick, MD

• Technical lead for recommending and implementing inventory management solutions, including:
• Consulting with customers on operational compatibility between software modules and hardware configurations in advance of implementation in testing and production.
• Support of ongoing customer operations, including implementation, maintenance and troubleshooting, as well as SQL based report development and spreadsheet integration/data extraction.
• Microsoft OS based server and workstation maintenance associated with company LAN resources such as DNS, DHCP, Firewalls, mail servers and access points.
• On site customer support - installation, consulting, and training.

Mclean, VA

• Consultant on technology research, analysis, and requirements definition phases of system development for government clients.
• Knowledge discovery emphasis involved investigating and developing methodologies for the integration of structured and unstructured data into frameworks suitable for subsequent exploration.
• Supervised software research and development projects focused on system implementations of proprietary technology.
• Technical writing and editing of company white papers and proposals, including the development of cost models in support of funding initiatives.

Leesburg, VA

• Software engineering consultant for condition reporting systems developed for state transportation departments.
• Worked with DOT management and technical staff in developing requirements, scopes, budgets, schedules, functional specifications and other requested documents.
• Technical liaison between clients, developers, and quality analysts on more than 10 projects involving modular extensions to condition reporting systems.
• Success with quality assurance efforts led to assignment of widespread quality management responsibilities.

Master Of Science (Ms), Computer Systems Engineering

Bs Computer Science, Computer Science Engineering