Dave Justice Email & Phone Number

Washington, Va

Administrative position requiring computer and customer service skills with an emphasis on confidentiality. Efficient multi-tasking employed in a small office environment where accuracy is required in public record keeping.

Emeryville, California, United States

Direct Store Delivery Operations Support Specialist in CPG Division providing support for route mobile devices and product ordering for DSD field sales.• Supporting handheld issues for field sales and internal team users as well as communicating best practice, tips, etc.• Creating and maintaining training materials for mobile devices, as well providing training for new functionality, refresh, etc.• Troubleshooting and documenting product order issues with respect to shipping/transportation.• Asset tracking and management associated with mobile devices and accessories.

Leesburg, Va

Senior Support Specialist in Customer Success Division focused on EDI integration issues and process recommendations for cloud based warehouse management applications. • Supporting customer EDI integration practice as applied to production level warehouse operations.• Assisting with new EDI project implementations related to testing data flows and feature additions.• Mentoring junior level support specialist in issue resolution and responsive language expression.

Frederick, Md

Technical lead for recommending and implementing inventory management solutions, including:• Consulting with customers on operational compatibility between software modules and hardware configurations in advance of implementation in testing and production.• Support of ongoing customer operations, including implementation, maintenance and troubleshooting, as well as SQL based report development and spreadsheet integration/data extraction.• Microsoft OS based server and workstation maintenance associated with company LAN resources such as DNS, DHCP, Firewalls, mail servers and access points.• On site customer support - installation, consulting, and training.

Mclean, Va

• Consultant on technology research, analysis, and requirements definition phases of system development for government clients.• Knowledge discovery emphasis involved investigating and developing methodologies for the integration of structured and unstructured data into frameworks suitable for subsequent exploration.• Supervised software research and development projects focused on system implementations of proprietary technology.• Technical writing and editing of company white papers and proposals, including the development of cost models in support of funding initiatives.

Leesburg, Va

• Software engineering consultant for condition reporting systems developed for state transportation departments. • Worked with DOT management and technical staff in developing requirements, scopes, budgets, schedules, functional specifications and other requested documents.• Technical liaison between clients, developers, and quality analysts on more than 10 projects involving modular extensions to condition reporting systems.• Success with quality assurance efforts led to assignment of widespread quality management responsibilities.

Master Of Science (Ms), Computer Systems Engineering

Bs Computer Science, Computer Science Engineering