Rolling Contract

Currently overseeing N3 upgrades at GMW's offices around the Manchester area.Basic configuration of Cisco switches and installations.Migrating the sites from the private networks to the N3 networks.Relocating servers and switches from primary to secondary sites.Technical support Solarwinds and Visio documentation

2nd line supportLorenzo system role out.Windows 7 deploymentWDS Server deployment

 Assisted with the migration of the existing Central Lancashire and Blackburn with Darwen domains into the new Lancashire CSU domain. Installed and configured VM servers Windows 2008 R2 Day to day management of VMware servers. Implemented Certero Asset Studio and Netwrix auditing software Exchange 2010 day to day management 1st, 2nd and 3rd line support via Sostenuto service desk software Remote desktop support Active Directory management Printer Server migrations and management

Day to day management of Active Directory within W2K, W2K3 and W2K8 R2 forest environments Planning and implementation of GPO, DHCP, DNS  Print server management Day to day management of over 100 physical and virtual file servers over 2 sites in Leyland and Ormskirk Backup management and DR testing using Backup Exec and Commvault software Day to day Exchange 2007 and Enterprise Vault management Day to day VMWare v4.1 and v5 management and load balancing ESX servers. Creating virtual servers when required Failing over Data, Exchange and SQL cluster servers when necessary Basic management of SQL Server 2005, 2008 Basic management of Sharepoint data Day to day management of VPN access and Safeboot encrypted laptops Assisted in the SAN implementation and troubleshooting Day to day administration of McAfee, Trend anti-virus, BLOXX Web content and Gradian Proofpoint email filtering software Applied and scheduled the roll out of software via Appv and SCCM Installed and managed Netwrix auditing software, and Solarwinds management Installation and troubleshooting of Blackberry handsets and RIM management Software and systems implementation and documentation General maintenance and housekeeping of Server rooms Liaised with 3rd party companies for system upgrades and software/hardware procurements Advise the Service Desk team and Field Engineers and creating Standard Operation Procedures Document installation procedures and user guides. Part of the on-call 24/7 rota 2nd line support and some 3rd line support. Most 3rd line support was liaising with 3rd party companies. Prior to the Operations team being reduced, one week in 3 was based on the Service Desk taking direct calls and logging the incoming jobs accordingly in Richmond Service Desk software, remote desktop support for remote offices and direct support for the head office.