Managed multiple projects across cross-functional teams (including marketing, branding, and studio) and ensured the projects ran on-time and on-budget, while serving as the main point of contact with stakeholders.Managed both design and development of WooCommerce and Shopify websites.Created project plans and refined tickets in Asana.Ran daily stand-up calls with the web design and development teams.

Managed multiple Shopify and WooCommerce projects with teams of developers using the Agile method, and ensured the projects ran on-time and on-budget, while serving as the main point of contact with stakeholders.Ran company-wide daily stand-up calls and weekly Friday team calls.Created and managed corporate communication including responding to sales emails, writing sales proposals, and serving as the primary point of contact with clients.Participated in hiring and disciplinary calls with employees.Followed up with developers to ensure time was entered correctly in Harvest and Teamwork. Reviewed monthly hours and reported them for invoicing.Created project plans, scrum boards, and refined tickets in Jira, Confluence, Clickup, Teamwork, and Monday.com.

Migrated an ecommerce website from WooCommerce to Shopify and managed all aspects of the site, including processing orders, returns and handling all customer service contact.More than doubled web sales from the previous year without a single dollar of paid web advertising using MailChimp.Arranged and supervised photo shoots for over 800 new products. Edited those photos in Photoshop and added them to the website using SEO keywords to boost traffic.Created and sent out all of the weekly email marketing and social media for the store. Processed and shipped all web orders and resolved any issues, including communicating with the warehouses and responding to customer service emails and phone calls.

Processed all US orders from the company’s Magento-based website and resolved any issues, including communicating with the warehouses and responding to customer service emails and phone calls.Used Google Analytics to identify issues and track KPI numbers.Created all coupon codes for the website in Magento and reported their usage to marketing.Added and edited new products on the website and updated the inventory.

Processed all of the store’s orders from the company website and resolved any issues, including responding to all of the website’s customer service emails.