Lead a team of 17 District Managers with 294 locations across Michigan.

• Directed one of region’s largest areas, with 7 districts, 93 locations, 10 direct reports and 1800 employees, producing more than $800MM in revenue annually. • Maintained ranking within top 10-25% of 107 areas in the company. Exceeded monthly pharmacy and self-serve sales targets by 4%. Achieved top 3 ranking in customer delight metrics for monthly front end and pharmacy. • Evaluated daily and monthly reports to identify areas for improvement and monitor district performance and… Show more • Directed one of region’s largest areas, with 7 districts, 93 locations, 10 direct reports and 1800 employees, producing more than $800MM in revenue annually. • Maintained ranking within top 10-25% of 107 areas in the company. Exceeded monthly pharmacy and self-serve sales targets by 4%. Achieved top 3 ranking in customer delight metrics for monthly front end and pharmacy. • Evaluated daily and monthly reports to identify areas for improvement and monitor district performance and accountability. Emphasized staffing conditions, onboarding and accountability to district managers, providing coaching as needed.• Developed and promoted 4 District Managers and 1 Healthcare Supervisor.• Coordinated with multiple asset protection managers to control shrink by monitoring compliance and mitigating external and internal impact. Maintained shrink rate above region’s lowest area.• Executed decisions to open or close over 50 store locations. Evaluated financial statements, marketing plans and location appeal, providing leadership with feedback and recommendations.• Implemented formal coaching process to identify under-performing employees and provide resources for improvement.• Established district hiring teams specializing in talent sourcing and filling all employment needs. Earned regional rankings for best staffed and closest payroll hours.• Achieved lowest rate of employee turnover in region across all positions. Emphasized transparency and accountability to ensure employee success. Established peer system to provide struggling employees with coaching opportunities and support network.• Organized and established one of the first Walgreens Point of Care COVID testing sites. Show less

• Directed the operations of 40 retail locations. • Drove business execution for improving sales, profits, and ROI. • Controlled expenses, provided excellent service levels, and grew market share. • Recruited, trained, and developed the management team, and communicated across corporate departments. • Promoted synergy among team with horizontal consistency toward aligned goals.