Primarily focussed around the reporting and the day to day management of Network and Corporate account performance. While building strong relationships with customers and network member partners. Adhere to all safe systems of work, manage day to day interaction with specific accounts. Respond to telephone and email queries in a timely manner. Produce network service tables and challenge poor service, while documenting all complaints and ensure that each complaint is properly investigated, the client receives a response and lasting corrective action is taken.

Manage and Lead Grocery Department. Drive sales targets. Organise holidays and rotas. Review staff performance and complete training. Drive sales, waste reductions, minimise unexplained stock shortages. Deliver high customer service as a priority, deal with customer queries or complaints.