Dave Mcsherry Email & Phone Number

Winston-Salem, Nc, Us

China Grove, North Carolina, United States

Launching Macy's flagship FC in China Grove, NC

• Spearheaded process changes, cost-saving initiatives, Kaizens, and Lean principles adoption, realizing $3.2M in savings.• Successfully served as Interim Site Director for 3 months, overseeing site operations and deliverables.• Led process improvement projects and cost-saving actions as a network owner.• Managed automation installations and process enhancements as the site lead.

Charlotte, North Carolina, United States

• Governed all night operations for a $40M Variable, $9M fixed cost operation, directing 13 exempt salaried leaders and 625+-person hourly staff. • Prioritized Customer Experience/Delivery and achieved a network record of 13 consecutive weeks of 100% On-Time-Shipping (OTS).• Achieved and exceeded all Monthly and Annual cost targets while also reducing recordable safety incidents by 22% YoY.

Charlotte, North Carolina Area

• Strategized and launched the 8th Chewy network Fulfillment center, expertly structuring and establishing team culture and operational standards to successfully launch a new FC during the onset of the pandemic.• Headed the fastest fulfillment center ramp-up in company history, growing the site to more than 1,500 Team Members in three months and earning company-wide recognition as a top-three benchmark site in six months.• CLT1 Inbound currently holds all 1st year volume records for a site launch for Chewy, exceeding all previous launches by over 60% total volume processed. Achieved 178% to volume plan and processed an additional 14M units from initial launch plan during first 8 months.

Stuart’S Draft, Virginia

• Led both the Warehousing Operations and Engineering & Facilities teams. E&F primary, interim Warehousing leadership.• Creates strategic plans, KPIs, production plans, and other initiatives to drive safety, quality, cycle time, and productivity for a 1.7M Sq. Ft. high-volume distribution center handling 40-45M cartons annually. • Manages $5MM expense budget and achieved 11% budgetary tasking.• Building's Safety Manager responsible for OSHA compliance and reporting, safety trainings, and ongoing safety audits.• Generated $2.6MM in savings through 48% reduction in shortage; uncovered inaccuracies in inventory processing at the distribution level and implemented controls to prevent over-receiving of product.• Achieved facility’s first ever zero-findings internal compliance audit due to implementation and enforcement of clear policies and procedures.• Coaches and mentors Operations Managers (OMs) to enhance leadership, provide professional development opportunities, and improve team management skills. Supports managers in achieving career goals and acquiring required skills to excel in desired roles.• Analyzes data to track KPIs, monitor production, and ensure adherence to daily SLAs. Identifies areas for improvement and implements strategic solutions to achieve desired results.• Investigates issues using root cause analysis methods to target problems and develop specific solutions to address underlying issues.• Conducts daily Gemba walks and DMAIC A3 and Gemba Board updates to maintain up-to-date understanding of floor operations; executes Kaizen events as necessary to address problems.

Stuart’S Draft, Virginia

Piloted a Quality Manager role based on a Quality Improvement plan that dedicated a full-time Manager and team to improving quality. The pilot was successful and this position became a full-time position across the network.• Reduced DPMO by 67% in Stuart’s Draft and 58% across entire network within 10 months through improvement of label handling, inventory controls, and employee behaviors. Trained employees on importance of accuracy and impact of incorrect processing.• Applied DMAIC A3 processes to resolve complex problems and drive improvement.• Trained 6 new Quality Managers on data analysis tools, quality systems, processes and procedures, and quality standards to facilitate roll out in their respective facilities.• Developed business plans for each site detailing required staffing, points of contact, and key initiatives.• Created current state and end state value stream maps (VSMs) and process maps to support data-driven decision making and continuous improvement.

Stuarts Draft

Recruited to lead a team of 30-80 associates in Break Pack and Packing departments. Ensured teams were accurately and effectively delivering upon daily plan goals. Coordinated efficient staffing based on volume projections and maintained strong internal customer supplier relationships. • Served as Interim Senior Operations Manager for 2.5 months prior to piloting Quality Manager role.• Trained and mentored team members on required knowledge and skills to boost performance, optimize productivity, and improve engagement leading to reduction in headcount.• Recognized as top-performing team within department during final 6 months in role.

Lynchburg, Virginia

Our team turned around a under-performing location and revitalized store culture and reputation; improved store ranking from 1,068 out of 1,100 to 127 out of 1,070 over 3 years. Re-merchandised and re-branded store to create an inviting and accurately stocked environment. Managed up to 150 employees and $35MM in annual store volume. • Launched successful ship-from-store initiative as part of pilot program; resulted in permanent implementation of service and significant improvement in inventory control and processing.• Revamped customer service training to promote positive guest experiences and high-quality assistance.• Analyzed performance metrics and P&L statements to identify gaps and opportunities to drive improvement.

Lynchburg, Virginia

Spearheaded onboarding and ongoing training for 140 Financial Aid Executives. Developed training modules, presentations, workbooks, guides, and online learning suites to ensure solid understanding of federal regulations governing grants and loan processing. • Compiled Body of Knowledge for Federal Title IV Aid guidelines to maintain compliance with changing laws and regulations.• Updated Financial Aid Managers on changing guidelines for implementation across teams and provided weekly training classes regarding policies, procedures, and expectations.• Restructured Financial Aid Call Center by reducing redundancies in job roles and saving 50% of management hours through improved productivity initiatives.• Streamlined inbound and outbound call flow decreasing wait times and increasing satisfaction survey scores.• Reviewed employee performance metrics, expectations, and regulation changes with Call Center Leadership to verify compliance and recommend improvement strategies.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Business Management Information Systems