9-year-old, $500K professional opera companyReport to Board of Directors, and oversee all company functions Operations•Serve as primary leader and administrator responsible for accomplishing company’s mission, vision, and strategic goals•Facilitate Board of Directors’ involvement in Opera’s company goals: Prepare strategy memos, reports, work plans, and agendas•Increase Opera’s growth by providing operational management and strategic leadership. Maintain positive brand perception of organization, especially patron experiences and interactions, through audience development and brand initiatives•Participate actively in strategic planning process: Engage in short- and long-term planning for all revenue opportunities•Hire and manage all production staff, box office staff, and front-of-house staffFundraising•Oversee all revenue generation for contributed income: government support, planned giving, individual giving, foundation support, endowment support, and other campaigns•Implemented Opera’s first Customer Relationship Management system•Support artistic director and board of directors in cultivating and soliciting major gifts and grants from government institutions, foundations, corporations, and individuals•Successfully meet financial targets by verifying that Opera achieves its annual / long-term fundraising goals: Create and execute comprehensive fundraising planMarketing•Develop strategy and implementation through multiple channels of marketing•Generate copy; collaborate in designing, editing, proofing, and producing various campaign efforts; implement website functions and company organizational tools•Create and execute strategy for advertising, promotions, direct mail, digital / social media, onsite sales; manage all database segmentation / forecasting models •Maintain budget: Provide reporting and analytics for ROI on all marketing channels. Prepare regular monthly and ad-hoc reports with detailed analyses of trends and actionable tactics

•Supported general director and board of directors: Served as primary administrator responsible for daily operations: answered calls, and responded to general inquiries•Implemented marketing plan: managed social media and digital / print marketing •Reported metrics to organizational leadership on campaign, marketing, and development: Tracked and analyzed trends, issues, and changes in revenue •Implemented development / marketing; guided by board members