Dave Moss Email & Phone Number

Oxford, England, United Kingdom

Thame, England, United Kingdom

Responsible for the recruitment, training and development of all staff and management in store, including conducting appraisals and creating action plans to target personal development.Have regularly trained new Store and Deputy Managers into the business, through on the job coachingRegular reviews of store sales performance and formulating action plans to: target poor performing areas; maximise growth and potential in every departmentMonitor and control financial profit and loss through shrinkage, costs, payroll controlEnsure that the store is a safe place to work and shop in at all times through regular Store Risk Assessments

Oxford

Duties as above.Whilst managing this store we achieved the following awards:- 2012/2013 Robert Dyas Store Of The Year winner- 2012/2013 District Store Of The Year- 2012/2013 Highest Audit Result in the company- 2011/2012 Highest Overall Mystery Shopper Score in the company

Didcot

Duties as aboveWhilst managing the store, I also carried out extra district responsibilities:Store auditsStock Control Assessments

Bicester

Deputising for the Store Manager in his absence in a Homebase store with an annual turnover of approximately £7mAs the Deputy Manager I took direct involvement in the successful running of the shop floor across all departments and cross focus of the department managersDirect responsibility of the operational side of the business (Inventory Control, Stock Ordering, Cash Office), Promotional Opportunities, Warehouse ControlI headed up the role-out of new company initiatives and was accountable for the store’s performance of our financial products including staff development and trainingWorking alongside the Store Manager (the Risk Manager) I was responsible for ensuring the regular Health & Safety checks were actioned on time and any work needed was followed through to completion.

Central District

Responsible for the day to day guidance of the 19 Garden Centre departments within my Region, with a total turnover of approx. £30m.Ensuring that within these departments there was a Garden Centre Manager who possessed all the knowledge and skills required to perform their role effectively.Regular communication of sales and wastage targets/results, backed up by celebrating successes and formulating action plans to target poor performances.Worked in partnership with outside agencies: suppliers, contractors etc.Liaised with buyers on retail strategy on houseplants for the companyDeveloped extra-curricular activities within the role: joint writing of product knowledge training material for the company, writing guidance packages for my region, facilitating in external training days on product selling and usage.

Abingdon

Ran the Garden Centre Department within a Homebase store, with a turnover of approx. £2.5m per annum.Ensured that at all times the customer came first and that their needs were met and exceeded. Ensured that we offered the best possible horticultural (and non-horticultural) standards to our customers through correct product ordering, display, care and maintenance.Became the in store trainer in the roll out of SAP in the company.