As an experienced leader in the Technical Services industry, I have had the pleasure of leading both Document Management and Managed IT teams to success. I have always had a passion for exceeding client expectations and providing the very highest levels of customer service. In a world of decreasing focus on communication, being the very best in that area is a sure way to stand out from the crowd. The importance of communicating in a timely and professional manner, listening to feedback, and amending processes to meet the needs of valued partners can't be understated. I'm a firm believer that continual technology and process adaptation is key in retaining a strategic advantage. As a leader I strive to provide a safe, productive and professional work environment for the folks that carry out these objectives on a daily basis. Team members and the value they bring are the key to continued success, and being in tune with their needs and the evolving workforce is paramount. Training, coaching, and genuine care for your team members and colleagues ensures sustainable growth and a productive work environment.Outside of my work assignments, I focus on my lovely wife, Melissa, and three amazing children. (Lily, Chloe and Charlie) I also enjoy the great offshore and inshore saltwater fishing Florida has to offer, golf and NFL football.