David Reiser Email & Phone Number

Israel

Tel Aviv, Israel

Beit Shemesh, Jerusalem, Israel

Provided all IT support, hardware and software, in both office and home environments for individual clients, for computers, printers, smart phones, smart TVs, IP phones, internet, cameras, and intercomsSolely learned, set up, and deployed Azure Active Directory with domain, user accounts, role permissions, and hardware permissions, for elementary school.

Tel Aviv - Jaffa, Tel Aviv District, Israel

Provided all IT support, both hardware and software related for the Tel Aviv office, both on site and viaremote access, to all devices including PCs, mobile devices, local and network printers, internet, network,Wi-Fi, IP phones, VCs, CitrixWas responsible for pricing out, and ordering any technology equipment the office needs includinghardware for PCs.

Beit Shemesh, Israel

Was responsible for building, editing, and designing websites via Content Management Systems: WordPress, MagentoInvolved in SEO and analytics managementEditing sites using HTML and CSSProduct and data feed management, CSV, XLS, and json file typesEnsured quality through manual testing after changes pushed out by front and backend developersUpdated clients.

Jerusalem Area, Israel

Involved with troubleshooting hardware, software, and network connectivity issues for Macs, PCs, iPhone and Android smartphonesReplaced/tested new hardware for PCsReformatted machinesAssisted with installation and use of software

Aish Hatorah, Jerusalem

Entered and edited student profiles into SalesforceArranged meetingsData entryProvided technical support for office equipmentInvolved in general office work

New York, NY

Part of Google Pilot team and first line of support for issues and administering accesses for pilot group in preparation for organization-wide migration to Google (Gmail, Google apps, Google Docs, etc.) from MS Suite.Cloned and imaged Macs and Virtual PCs, and joined Macs/PCs to domainInvolved in set up of Mac OS X Lion ServerCreated and administered user.

Greater New York City Area

Answered customer calls and providing first level support for PC, Wyse Terminal, network, printer, telephone, and Blackberry related issues over the phone so their jobs could run uninterrupted as much as possibleTroubleshot VPN, router, and other remote access issues from users on and off site using primarily Citrix environmentsEscalated issues by opening.

Buffalo/Niagara, New York Area

Assisted professors with computers, projectors and multimedia center equipment in lecture halls and classrooms in order to provide highest technological functionalitySupervised and trained new employees of procedures and duties of positionDelivered and set up microphones, projectors, televisions, and other media equipment to specified classrooms

Buffalo/Niagara, New York Area

Troubleshot and solved network, hardware and software computing problems in the University’s libraries and public computing sitesWorked with other consultants, as team members, to make sure all assigned sites were operating efficiently

Greater New York City Area

Collected missing data for Corporate Compliance Information Asset Registry, and created MS Access database to store data so that control data was easily accessible to Corporate Compliance employees and managersAttended meetings, vendor presentations/demonstrations; captured and published activities, decisions, to make sure all topics were documented in.

Bs, Business Administration, Management Information Systems

Activities and Societies: Alpha Kappa Psi, Filipino-American Student Association

Judaic Studies

Japanese Studies

Study Abroad Semester