Dave Rose Email & Phone Number

A proven leader in multi-unit management with 15+ years experience. Leading locations to success through operational excellence, first-class customer service, superior product knowledge, employee development and strict adherence to company policy. Blending years of front line experience with company needs to exceed all expectations in location performance and employee job satisfaction.

Listed skills include Customer Service, Loans, Operations Management, Banking, and 8 others.

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  Area Manager

  Qc Holdings

  May 2000 - Present

  *Act as a field representative on a regular basis for investors, both state and federal legislators, bank representatives, CFPB auditors, CFSA auditors, state auditors and vendor representatives.*Locations regularly used to Beta test; training systems, new products, IT modifications and ancillary systems and processes. *Have participated in multiple departmental committees, as the field representative regarding compliance, policy and procedures, training /certification, and revenue generation.*Assist various corporate departments in need of field insight.*Lead, mentor, motivate, and manage diverse personalities in the workplace. *Oversee up to 7 locations’ daily operations and employee relations.*Strategically develop local marketing efforts for each location.*Ensure compliance to company policy/procedures and government regulations..*Understand and ensure comprehension of BSA, TILA, FDCPA, ECOA, and CFPB.*Responsible for yearly goals/budget and productivity of up to 7 Branch Leaders and 21 employees.*Coach and develop Branch Leaders and all team members; continually look for and develop new talent. Resulting in a very high employee retention with several location managers being +10 year employees.*Assist in branch build outs, remodeling, and organized maintenance.*Provide in branch IT hardware support, working hand in hand with corporate level IT support. *Handle all aspects of Human Resources from conflict resolution to hiring/termination