Dave Rosenbaum

Dave Rosenbaum Email and Phone Number

Sr call center and IVR developer @ SUPERDAVE LLC
Omaha, NE, US
Dave Rosenbaum's Location
Austin, Texas, United States, United States
Dave Rosenbaum's Contact Details

Dave Rosenbaum personal email

n/a
About Dave Rosenbaum

Specialties: Call Center Design and support, Computer hardware, Computer Software, Avaya, Telecommunications, Cisco Call centers, Lan Infrastructure, Customer Service, Internet, Financials, Automotive, EnvironmentalLarge Call centers !Technology in many ways. Proficient in computer hardware, design from massive cluster to embedded systems. Proficient in computer software, typically learns 2-3 new languages per year, OS independent. Proficient in Call Center, Telecom design and maintenance, Avaya, Nortel, Siemens, Cisco, Toshiba, Asterisk. Proficient in Lan infrastructure.

Dave Rosenbaum's Current Company Details
SUPERDAVE LLC

Superdave Llc

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Sr call center and IVR developer
Omaha, NE, US
Dave Rosenbaum Work Experience Details
  • Superdave Llc
    Sr Call Center And Ivr Developer
    Superdave Llc
    Omaha, Ne, Us
    View
  • Versant Health
    Sr Ivr Developer At Versant Health
    Versant Health Oct 2022 - Present
    Austin, Texas, United States
    View
  • Superdave Llc
    Sr Contact Center Engineer
    Superdave Llc Mar 2022 - Oct 2022
    • PBXact development for various small clients.• IVR development on Avaya AOD.• Work closely with clients to turn up new systems
  • Neteffects
    Sr. Application Developer
    Neteffects Mar 2021 - Mar 2022
    Remote
    • Avaya AOD IVR application development for Centene Healthcare.• Agile development of business unit’s requirements.• Work with BA’s and project managers to get projects completed.• Use Audacity to tailor wav files to requirements.
    View
  • Superdave Llc
    Sr Voip And Call Center Engineer
    Superdave Llc Oct 2019 - Mar 2021
    • Acquired and completed many projects involving Avaya, Cisco, Freepbx and Asterisk VoIP systems.• IVR Design and Implementation.• Lead IVR strategies.• Member of Avaya Dev connect program for training and testing new scenarios
  • Teksystems
    Sr Contact Center Engineer
    Teksystems Aug 2019 - Oct 2019
    Austin Tx
    Working with CenturyLink
    View
  • Smartaction
    Sr Voip Engineer At Smartaction
    Smartaction Oct 2018 - Oct 2019
    El Segundo Ca
    What a great confluence of AI and IVR ! Omnichannel contact center future of customer contact.
    View
  • The Kanavel Group
    Sr Voip Engineer
    The Kanavel Group Aug 2017 - Oct 2018
    Greater San Diego Area
    Call center project. New call center. I get to do the whole thing.Lots of funAvaya IP Office ACCSOrchestration DesignerCisco UCCX UCCE
    View
  • Mercedes Service
    Asterisk Engineer
    Mercedes Service Apr 2017 - Aug 2017
    Lake Forest Ca
    Complex Asterisk installSIP, Lenny, IVR and different carriers
    View
  • Img
    Call Center Engineer
    Img Feb 2017 - Apr 2017
    Laguna Woods, Ca
    Cisco CVP projects.
  • Technogen, Inc (Formerly Syscom Technologies, Inc.)
    Telecommunications Engineer
    Technogen, Inc (Formerly Syscom Technologies, Inc.) Sep 2015 - Feb 2017
    Round Rock Tx
    Dell Computers Call centers Avaya vector, VDN and announcement updates5 to 7 digit dialplan conversionCisco ICM and CVP
    View
  • Hcl Technologies
    Telecommunications Engineer
    Hcl Technologies Dec 2013 - Sep 2015
    Fedex Uniontown Oh
    HCL contracting into FedEx Custom Critical. Interesting Call centers !Onsite resouce and Ground Helpdesk L2 and L3
    View
  • Ica Inc
    Chief Consultant
    Ica Inc Oct 1987 - Sep 2014
    Greater Chicago Area
    Work with clients to accomplish goals. Call centers and IT.
    View
  • State Farm Insurance
    Ccad Call Center Application Design
    State Farm Insurance Dec 2010 - Dec 2013
    Bloomington/Normal, Illinois Area
    LARGE call center environment migrating from Avaya to Cisco. Over 40,000 seats !
    View
  • Md Anderson Cancer Center
    Sr It Consultant Telecommunications
    Md Anderson Cancer Center Jun 2010 - Sep 2010
    View
  • Wheels Inc
    Telecom Mgr
    Wheels Inc Oct 1993 - Sep 2006
    Manage Telecommunications, Call centers, DRP, One man band for 800 seats in 3 buildings
  • Ccc Technologies
    Dir Of It
    Ccc Technologies Jul 1986 - Aug 1992
    Develop and design IT solutions as they relate to Telecommunications infrastructure
    View

Dave Rosenbaum Skills

Telecommunications Cisco Technologies Process Improvement Vendor Management Call Centers Infrastructure Avaya Management Customer Service Call Center Operating Systems Disaster Recovery Integration Data Center Firewalls Customer Satisfaction Programming Avaya Ip Telephony Voip Troubleshooting Networking Enterprise Architecture Computer Hardware Team Leadership It Management Unified Communications Wan It Strategy Vmware Cloud Computing At&t Business Direct Software Telephony Security It Service Management Servers Itil Sharepoint Microsoft Technologies Microsoft Exchange Linux Call Accounting Cisco Ip Telephony Design Lan Wan Sip Network Security Infrastucture Cisco Icm Cvp Route It Avaya Cms

Frequently Asked Questions about Dave Rosenbaum

What company does Dave Rosenbaum work for?

Dave Rosenbaum works for Superdave Llc

What is Dave Rosenbaum's role at the current company?

Dave Rosenbaum's current role is Sr call center and IVR developer.

What is Dave Rosenbaum's email address?

Dave Rosenbaum's email address is ma****@****ech.net

What skills is Dave Rosenbaum known for?

Dave Rosenbaum has skills like Telecommunications, Cisco Technologies, Process Improvement, Vendor Management, Call Centers, Infrastructure, Avaya, Management, Customer Service, Call Center, Operating Systems, Disaster Recovery.

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