Dave Rush Email and Phone Number
Dave Rush work email
- Valid
Dave Rush personal email
Dave Rush is a Customer Success Engineer at VAST Data at VAST Data. They is proficient in Mandarin Chinese. Colleagues describe them as "Dave gets things done. When a problem needs to be solved or a process needs to be refined, he is your man. He will get his hands dirty and also knows when to delegate to properly distribute the load & ensure he can maintain perspective on the big picture. His sense of humor, genuine nature, and positive attitude also make him a great coworker. When he doesn't know something, he will do what he can to figure it out and isn't afraid to ask for help and learn rather than spend time spinning his wheels." and "Dave is great to have around. He is the kind of person that makes everyone else around him happier and who helps a team really come together and work as a unit. His technical knowledge is outstanding and he is always willing to take on whatever task or workload you ask of him. I asked him to work some really crazy hours while at Property Solutions and he did so every day without complaint. Dave is a person you can rely on to do what he says he will do."
Vast Data
View- Website:
- vastdata.com
- Employees:
- 160
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Customer Success EngineerVast Data May 2024 - Present -
Member Board Of DirectorsPraxis Arcana Mar 2023 - PresentUtah, United States -
Senior Technical Account ManagerAmazon Web Services (Aws) Jan 2021 - Apr 2024Salt Lake City, Utah, United States -
Principal Systems Development Engineer, Escalation Engineering | Scaleio/Vxflexos/PowerflexDell Technologies Feb 2016 - Jan 2021Greater Salt Lake City AreaTeam Lead – Point of contact for SAM/TAM/Sales to engage AMER escalation engineering teamInvolved early in sales cycle for high visibility/strategic customer POCs to ensure success for customerLead/supported strategic customers through beta testing to validate business value delivered by new featuresArchitected self-serve virtualized sandbox platform for support/presales/professional services enablement and educationDeveloped and delivered trainings to global support organization on product features, issues, and functionalitySupported ScaleIO software-defined storage at expert level on VMware, Linux, and Windows platformsScreened, trained, and mentored escalation engineering team membersMinimized customer impact and downtime by assisting frontline support teams with recovery from severe incidentsDelivered weekly training to frontline engineers on ScaleIO features, issues, and functionality -
Technical Support Engineer IiiEmc Nov 2013 - Feb 2016Draper, UtahScaleIO L2- developed/delivered training on ScaleIO (1.32.x) and ScaleIO Node (HW + 1.33.x) to support teams globally Supported ScaleIO on Linux, VMware ESXi, and Windows platformsSupported Symmetrix (DMX and VMAX) array configuration via Solutions Enabler and Unisphere for VMAX on Unix Supported PowerPath on Linux, IBM AIX, VMware ESXi, Sun Solaris; ScaleIO on Linux and Vmware ESX Awarded R&R for achievements in championing KCS initiative as KCS SME, Reviewer, and AuthorEMC Proven SAN Management Specialist (also certified on ISMv2 exam) currently studying for Vmware VCP Certification 100% Positive customer satisfaction survey record -
Team Lead, Global Services Associate ProgramEmc Apr 2015 - Jun 2015Draper, UtLeading a team of newly hired Tech Support Engineers through an intense 8-week training bootcamp. I manage and report on class-wide and individual performance. Weekly one-on-one meetings keep the associates on track toward achieving their goals. Leadership has its own set of challenges, but it's extremely rewarding to watch these individuals (and the whole group) progress toward their careers in IT at EMC. -
Director Of Sales OperationsEfoods Direct Jan 2013 - Nov 2013DraperPerformed initial setup of IT and ISYS infrastructures for new sales office, including network, PBX, CRM, and reportingConfigured Freeswitch dialplan functions such as IVR menus, callcenter queues, multiple-criteria time conditions, etc.Implemented, maintained, and customized Zoho CRM to meet data tracking and reporting requirementsResponsible for human resource management, performance reviews, etc. in addition to system administration dutiesDeveloped spreadsheets around key performance indicators for executive, managerial, and personal review
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Sales Operations ConsultantEfoods Direct Jun 2012 - Dec 2012Draper
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Product Development ManagerProperty Solutions International Inc. (Entrata) Jul 2012 - Dec 2012Lehi, UtManaged 15 overseas developers across two teams using SCRUM and other project management techniquesReconciled competing task priorities to maximize client satisfaction and ROICollaborated with IT and Systems Architecture departments to ensure data integration performance and reliabilityEmbraced role as face of the company, interfaced directly with client-side CIO, CTO, etc.Installed and configured database/web service integration utilities in live production environmentsStreamlined, documented, and trained internal personnel on client integration process, greatly reducing time-to-completion -
Project ManagerProperty Solutions International Inc. Oct 2011 - Jul 2012 -
Marketing/SalesCoroware, Inc. Jul 2011 - Sep 2011RemoteAdvised management on marketing strategy for new products.
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Product DevelopmentCoroware, Inc. Mar 2011 - Sep 2011RemoteResponsible to evaluate, implement, support, and advise management on software products such as virtualized server infrastructures, VOIP PBX systems, online collaboration/videoconferencing web applications, cloud computing platforms. Maintained productive communication sync with other remote team members.
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Business Development (Data Analysis)Marketecture Aug 2010 - Mar 2011OremManaged customer retention sales team.Implemented reporting/information management system and analyzed resulting data with emphasis on identifying key indicators for reducing attrition.Calculated and reported on lead generation campaigns’ projected and actual ROI, made go/no-go recommendations.
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Business Development InternMarketecture Jun 2010 - Aug 2010OremAnalyzed sales revenue and trends, prepared relevant reports and recommendations for executive review.Implemented, configured, and optimized InsideSales Dialer/CRM, minimized lead delivery time.
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Lab MonitorUtah Valley University Jun 2009 - Jun 2010Orem -
Student Manager, Entrepreneurship InstituteUtah Valley University Jan 2009 - Apr 2009OremAnalyzed project scope, requirements, user goals in order to build prototype E-portfolio system.Assisted in planning and executing the UVU and Woodbury School of Business 2009 Entrepreneur Business Conference. -
Customer Service RepresentativeBuyer Acquire Jan 2007 - Apr 2008Increased customer-service department efficiency, analyzed key software features and usage for documentation and training.Produced video training materials for end-users resulting in reduced call volume.
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General ManagerA Jamais Designs, Inc. Jan 2006 - Dec 2006OremTook personal responsibility for complete customer satisfaction, accounts receivable reminders, employee interviews, timely shipping and receiving, raw materials purchasing/vendor relationships.
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Shop ManagerA Jamais Designs, Inc. Sep 2005 - Dec 2006OremSolved industry problem by creating innovative laser engraving procedure resulting in popular new products and increased sales.
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Director Of PurchasingA Jamais Designs, Inc. Feb 2004 - Jul 2005OremEliminated 90%+ of time-to-production, clerical errors, and late-ships by developing work order management systems.
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Shop AssistantA Jamais Designs, Inc. Aug 2003 - Jan 2004
Dave Rush Education Details
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Cybersecurity -
Business Management, Entrepreneurship Emphasis; Minor In Information Systems & Technology
Frequently Asked Questions about Dave Rush
What company does Dave Rush work for?
Dave Rush works for Vast Data
What is Dave Rush's role at the current company?
Dave Rush's current role is Customer Success Engineer at VAST Data.
What is Dave Rush's email address?
Dave Rush's email address is da****@****ata.com
What schools did Dave Rush attend?
Dave Rush attended Utah Valley University, Utah Valley University.
Who are Dave Rush's colleagues?
Dave Rush's colleagues are Parashuram Ramesh, Yehonatan Boltansky, Carl Hayhoe, Arun Kumar, Bertrand Ounanian, Mohan Acharya, Ryan Macias.
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