Dave Rush

Dave Rush Email and Phone Number

Customer Success Engineer at VAST Data @ VAST Data
new york, new york, united states
Dave Rush's Location
Spanish Fork, Utah, United States, United States
Dave Rush's Contact Details

Dave Rush work email

Dave Rush personal email

n/a
About Dave Rush

Dave Rush is a Customer Success Engineer at VAST Data at VAST Data. They is proficient in Mandarin Chinese. Colleagues describe them as "Dave gets things done. When a problem needs to be solved or a process needs to be refined, he is your man. He will get his hands dirty and also knows when to delegate to properly distribute the load & ensure he can maintain perspective on the big picture. His sense of humor, genuine nature, and positive attitude also make him a great coworker. When he doesn't know something, he will do what he can to figure it out and isn't afraid to ask for help and learn rather than spend time spinning his wheels." and "Dave is great to have around. He is the kind of person that makes everyone else around him happier and who helps a team really come together and work as a unit. His technical knowledge is outstanding and he is always willing to take on whatever task or workload you ask of him. I asked him to work some really crazy hours while at Property Solutions and he did so every day without complaint. Dave is a person you can rely on to do what he says he will do."

Dave Rush's Current Company Details
VAST Data

Vast Data

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Customer Success Engineer at VAST Data
new york, new york, united states
Website:
vastdata.com
Employees:
160
Dave Rush Work Experience Details
  • Vast Data
    Customer Success Engineer
    Vast Data May 2024 - Present
  • Praxis Arcana
    Member Board Of Directors
    Praxis Arcana Mar 2023 - Present
    Utah, United States
  • Amazon Web Services (Aws)
    Senior Technical Account Manager
    Amazon Web Services (Aws) Jan 2021 - Apr 2024
    Salt Lake City, Utah, United States
  • Dell Technologies
    Principal Systems Development Engineer, Escalation Engineering | Scaleio/Vxflexos/Powerflex
    Dell Technologies Feb 2016 - Jan 2021
    Greater Salt Lake City Area
    Team Lead – Point of contact for SAM/TAM/Sales to engage AMER escalation engineering teamInvolved early in sales cycle for high visibility/strategic customer POCs to ensure success for customerLead/supported strategic customers through beta testing to validate business value delivered by new featuresArchitected self-serve virtualized sandbox platform for support/presales/professional services enablement and educationDeveloped and delivered trainings to global support organization on product features, issues, and functionalitySupported ScaleIO software-defined storage at expert level on VMware, Linux, and Windows platformsScreened, trained, and mentored escalation engineering team membersMinimized customer impact and downtime by assisting frontline support teams with recovery from severe incidentsDelivered weekly training to frontline engineers on ScaleIO features, issues, and functionality
  • Emc
    Technical Support Engineer Iii
    Emc Nov 2013 - Feb 2016
    Draper, Utah
    ScaleIO L2- developed/delivered training on ScaleIO (1.32.x) and ScaleIO Node (HW + 1.33.x) to support teams globally Supported ScaleIO on Linux, VMware ESXi, and Windows platformsSupported Symmetrix (DMX and VMAX) array configuration via Solutions Enabler and Unisphere for VMAX on Unix Supported PowerPath on Linux, IBM AIX, VMware ESXi, Sun Solaris; ScaleIO on Linux and Vmware ESX Awarded R&R for achievements in championing KCS initiative as KCS SME, Reviewer, and AuthorEMC Proven SAN Management Specialist (also certified on ISMv2 exam) currently studying for Vmware VCP Certification 100% Positive customer satisfaction survey record
  • Emc
    Team Lead, Global Services Associate Program
    Emc Apr 2015 - Jun 2015
    Draper, Ut
    Leading a team of newly hired Tech Support Engineers through an intense 8-week training bootcamp. I manage and report on class-wide and individual performance. Weekly one-on-one meetings keep the associates on track toward achieving their goals. Leadership has its own set of challenges, but it's extremely rewarding to watch these individuals (and the whole group) progress toward their careers in IT at EMC.
  • Efoods Direct
    Director Of Sales Operations
    Efoods Direct Jan 2013 - Nov 2013
    Draper
    Performed initial setup of IT and ISYS infrastructures for new sales office, including network, PBX, CRM, and reportingConfigured Freeswitch dialplan functions such as IVR menus, callcenter queues, multiple-criteria time conditions, etc.Implemented, maintained, and customized Zoho CRM to meet data tracking and reporting requirementsResponsible for human resource management, performance reviews, etc. in addition to system administration dutiesDeveloped spreadsheets around key performance indicators for executive, managerial, and personal review
  • Efoods Direct
    Sales Operations Consultant
    Efoods Direct Jun 2012 - Dec 2012
    Draper
  • Property Solutions International Inc. (Entrata)
    Product Development Manager
    Property Solutions International Inc. (Entrata) Jul 2012 - Dec 2012
    Lehi, Ut
    Managed 15 overseas developers across two teams using SCRUM and other project management techniquesReconciled competing task priorities to maximize client satisfaction and ROICollaborated with IT and Systems Architecture departments to ensure data integration performance and reliabilityEmbraced role as face of the company, interfaced directly with client-side CIO, CTO, etc.Installed and configured database/web service integration utilities in live production environmentsStreamlined, documented, and trained internal personnel on client integration process, greatly reducing time-to-completion
  • Property Solutions International Inc.
    Project Manager
    Property Solutions International Inc. Oct 2011 - Jul 2012
  • Coroware, Inc.
    Marketing/Sales
    Coroware, Inc. Jul 2011 - Sep 2011
    Remote
    Advised management on marketing strategy for new products.
  • Coroware, Inc.
    Product Development
    Coroware, Inc. Mar 2011 - Sep 2011
    Remote
    Responsible to evaluate, implement, support, and advise management on software products such as virtualized server infrastructures, VOIP PBX systems, online collaboration/videoconferencing web applications, cloud computing platforms. Maintained productive communication sync with other remote team members.
  • Marketecture
    Business Development (Data Analysis)
    Marketecture Aug 2010 - Mar 2011
    Orem
    Managed customer retention sales team.Implemented reporting/information management system and analyzed resulting data with emphasis on identifying key indicators for reducing attrition.Calculated and reported on lead generation campaigns’ projected and actual ROI, made go/no-go recommendations.
  • Marketecture
    Business Development Intern
    Marketecture Jun 2010 - Aug 2010
    Orem
    Analyzed sales revenue and trends, prepared relevant reports and recommendations for executive review.Implemented, configured, and optimized InsideSales Dialer/CRM, minimized lead delivery time.
  • Utah Valley University
    Lab Monitor
    Utah Valley University Jun 2009 - Jun 2010
    Orem
  • Utah Valley University
    Student Manager, Entrepreneurship Institute
    Utah Valley University Jan 2009 - Apr 2009
    Orem
    Analyzed project scope, requirements, user goals in order to build prototype E-portfolio system.Assisted in planning and executing the UVU and Woodbury School of Business 2009 Entrepreneur Business Conference.
  • Buyer Acquire
    Customer Service Representative
    Buyer Acquire Jan 2007 - Apr 2008
    Increased customer-service department efficiency, analyzed key software features and usage for documentation and training.Produced video training materials for end-users resulting in reduced call volume.
  • A Jamais Designs, Inc.
    General Manager
    A Jamais Designs, Inc. Jan 2006 - Dec 2006
    Orem
    Took personal responsibility for complete customer satisfaction, accounts receivable reminders, employee interviews, timely shipping and receiving, raw materials purchasing/vendor relationships.
  • A Jamais Designs, Inc.
    Shop Manager
    A Jamais Designs, Inc. Sep 2005 - Dec 2006
    Orem
    Solved industry problem by creating innovative laser engraving procedure resulting in popular new products and increased sales.
  • A Jamais Designs, Inc.
    Director Of Purchasing
    A Jamais Designs, Inc. Feb 2004 - Jul 2005
    Orem
    Eliminated 90%+ of time-to-production, clerical errors, and late-ships by developing work order management systems.
  • A Jamais Designs, Inc.
    Shop Assistant
    A Jamais Designs, Inc. Aug 2003 - Jan 2004

Dave Rush Education Details

Frequently Asked Questions about Dave Rush

What company does Dave Rush work for?

Dave Rush works for Vast Data

What is Dave Rush's role at the current company?

Dave Rush's current role is Customer Success Engineer at VAST Data.

What is Dave Rush's email address?

Dave Rush's email address is da****@****ata.com

What schools did Dave Rush attend?

Dave Rush attended Utah Valley University, Utah Valley University.

Who are Dave Rush's colleagues?

Dave Rush's colleagues are Parashuram Ramesh, Yehonatan Boltansky, Carl Hayhoe, Arun Kumar, Bertrand Ounanian, Mohan Acharya, Ryan Macias.

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