Dave Stevens Email and Phone Number

Career HistoryPosition: Key Accounts Manager (Team Leader) From: December 2011 – PresentOrganisation: Complete Business Solutions (formerly SET Office Supplies) CardiffFunction: Management of business accounts throughout the UK, maintaining relationships with a large portfolio of clients and identification of new business opportunities in order to develop and grow the business. Responsible for the day to day leadership of my team, through team motivation, skill development, analysis of sales figures and targets, conflict resolution and providing ongoing tailored support to my team members.Position: Area Sales Representative From July 2008 – November 2011Organisation: SET Office Supplies CardiffFunction: Actively manage clients predominantly in the South Wales and West region. This entailed attending face to face appointments with existing customers and prospects. Canvassing areas to create avenues to increase business through appointment making and field cold calling. Managing a team to ensure that team and individual targets are met. Managed and developed territory account plan to ensure efficient alignment of efforts and maximise impact of all activity to gain greater ROI.Position: Telesales Agent From: - December 2006 – June 2008Organisation: SET Office SuppliesFunction: Telesales agent responsible for building a client base from contacting prospective clients, involving exceptional customer service skills, communication, administration and time management. Highly successful in building client base from zero without F2F interaction, which honed questioning skills.