Dave Strand
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Dave Strand Email & Phone Number

Vice President of Customer Success at CommSoft
Location: Denver, Colorado, United States 5 work roles 1 school
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Current company
Role
Vice President of Customer Success
Location
Denver, Colorado, United States
Company size

Who is Dave Strand? Overview

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Quick answer

Dave Strand is listed as Vice President of Customer Success at CommSoft, a company with 47 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Dave Strand.

Dave Strand previously worked as Director of Operations at Commsoft and Business Applications Delivery Manager at Commsoft. Dave Strand holds College Of Business - Bachelor Of Science, Business Administration - Computer Information Systems from Colorado State University.

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Email format at CommSoft

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CommSoft

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Profile bio

About Dave Strand

I am a highly adaptable professional with a tenured record of successfully leading teams and driving strategic initiatives that enhance customer satisfaction, optimize product performance, and maximize operational efficiencies. I relentlessly leverage insights to make informed decisions, and always strive to propel customer growth and positively impact revenue. Seamlessly blending my technical expertise with exceptional interpersonal skills, I am passionate about cultivating strong client relationships and steering product evolution to support them.Areas of Expertise:Customer Success • Requirements Gathering • Customer-Specific Strategy and Plans • Management of Implementation/Delivery • Relationship-Based Account Management • Cross-Functional Team Collaboration • Customer Advocacy • Issue Resolution • Product Management • Team Leadership • Performance Tracking and Improvement • Management of Business OperationsTechnology:Online meetings and collaboration (Teams, Meet, Zoom, Confluence, Slack, Miro)Project management (Jira, Airtable)Data management (MySQL, SQL, IBM DB2)Enterprise resource planning (NetSuite)Web services (AWS, SoapUI)

Current workplace

Dave Strand's current company

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CommSoft
Commsoft
Vice President of Customer Success
rensselaer, new york, united states
Website
Employees
47
AeroLeads page
5 roles

Dave Strand work experience

A career timeline built from the work history available for this profile.

Vice President Of Customer Success

Denver, CO, US

Director Of Operations

  • Worked within a series of positions that increased in scope and responsibility with each promotion for a leading provider of automated telecom billing and OSS software solutions for voice, video, data, and wireless.
  • Successfully managed many important product initiatives for CommSoft, including a systems integration tool that aggregated disparate APIs into one codebase, the company’s first web-based interface for mobile.
  • Work with internal and external contacts that include company leadership, cross-functional colleagues, customers, and business partners. Build solid working relationships while discussing needs and offering solutions..
  • Support sales and customer success activities, including product demonstrations, product customization, statements of work, client intake, account management, managed services operations, and expansion opportunities..
  • Create goals and strategy for each initiative. Implement policies and practices that align with goals of the product as well as the overall vision of the organization.

Business Applications Delivery Manager

  • Expertly managed the telecom enterprise system integration software product throughout the development life cycle.
  • Credited for many improvements for CommSoft and its customer base, including a training strategy for the systems integration tool, enhanced user presentations, standardization of the proprietary scripting language.
  • Managed several initiatives happening simultaneously. Oversaw the team of analysts and developers to ensure project requirements, delivery, and quality were met. Coordinated release schedules and installations with the.
Apr 2009 - Dec 2018

Technical Program Manager

Performed detailed research and analysis on company products, programs, and services to ensure superior product interface capabilities with third party vendors.

Mar 2007 - Mar 2009

Additional Experience

Previous experience includes positions Technical Project Manager, Senior Analyst, and Implementation Analyst for Connexn Technologies/Azure Solutions and Technical Support Specialist with Electronic Data Systems (EDS).

Feb 2005 - Feb 2007
Team & coworkers

Colleagues at CommSoft

Other employees you can reach at commsoft.net. View company contacts for 47 employees →

1 education record

Dave Strand education

  • Colorado State University
    College Of Business - Bachelor Of Science, Business Administration - Computer Information Systems
FAQ

Frequently asked questions about Dave Strand

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What company does Dave Strand work for?

Dave Strand works for CommSoft.

What is Dave Strand's role at CommSoft?

Dave Strand is listed as Vice President of Customer Success at CommSoft.

Where is Dave Strand based?

Dave Strand is based in Denver, Colorado, United States while working with CommSoft.

What companies has Dave Strand worked for?

Dave Strand has worked for Commsoft.

Who are Dave Strand's colleagues at CommSoft?

Dave Strand's colleagues at CommSoft include Chris Jones, Roger Kumler, Melanie Gangloff, Steve Mckenna, and Hannah Bowser.

How can I contact Dave Strand?

You can use AeroLeads to view verified contact signals for Dave Strand at CommSoft, including work email, phone, and LinkedIn data when available.

What schools did Dave Strand attend?

Dave Strand holds College Of Business - Bachelor Of Science, Business Administration - Computer Information Systems from Colorado State University.

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