Dave Tacker Email & Phone Number

Salem Oregon

Manages IT Operations for an IT support services company based in Carlsbad, CA. Serves as point of escalation for IT support issues.  Plan for, configure and deploy network infrastructure including servers, routers, firewalls and switches. Create network deployment documentation. Assist clients with long-range IT planning and budgeting. Install and configure CRM and Accounting solutions including Goldmine, QuickBooks, American Contractor, and Sage 100-300 (MAS, Master Builder, Timberline). Accounting System migrations and upgrades for American contractor, MAS90, Construction Partner, Timberline, Business Works and QuickBooks Enterprise, as well as a number of custom industry specific applications. Plan and execute platform and version migrations for Goldmine, Act, Sales Force, and other CRM solutions. Design, roll-out, and support MS Exchange implementations. Design and roll-out point-to-point VPN networks, SSLVPN implementations, and client-software VPN technologies.  Design, implement and support backup solutions using multiple applications and methods including Symantec Backup Exec and cloud-based services. Design and implement Server-based and cloud based mail filtering solutions. Changed focus of company to be more proactive. Manage help desk operations. Install, configure and support MS SQL Server. Provide top tier response for all escalations from the Help Desk (Staff of three).

Vista, Ca

 Manage an IT services portfolio of over 50 active small and medium-sized client companies. Responsible for all client IT infrastructure support operations at InteliGro. Create network deployment documentation. Plan and oversee implementation of infrastructure upgrades. Provide top tier response for all escalations from the Help Desk (staff of 3). Manage help desk operations. Design, roll-out, and support MS Exchange implementations. Plan for, configure and deploy network infrastructure including servers, routers, firewalls and switches. Assist clients with long-range IT planning and budgeting. Install and configure CRM and Accounting solutions including Goldmine, QuickBooks, American Contractor, and Sage Timberline. Install, configure and support MS SQL Server. Design and roll-out point-to-point VPN networks, SSLVPN implementations, and client-software VPN technologies.  Design, implement and support backup solutions using Symantec Backup Exec and cloud-based services.

Vista, Ca

Senior technician supporting client IT operations, equipment, software, and networks.

Carlsbad, Ca

Washington, Dc

Washington, Dc

Washington, Dc

Master Of Arts (M.A.), International Relations And Affairs

Activities and Societies: Elliott School of International Affairs

Bachelor Of Arts (B.A.), International Relations And Affairs

High School

Activities and Societies: National Honor Society

Education record