Dave Walsh Email & Phone Number

Bristol, England, United Kingdom

Consumer Duty Programme Lead for the Price & Value and Products & Services Outcomes across the Aviva UK Life product estate. Interpretation, application and design of the solutions to achieve improved customer outcomes in line with the enhanced regulatory requirements.Responsible for the design, implementation and oversight of the Customer Propositions Framework which provides the guidance and parameters for launching, monitoring and closing propositions across Aviva UK. Working with proposition leads across the organisation to ensure that the framework achieves its objectives of developing and maintaining propositions which fulfil customer needs whilst meeting Aviva's strategic objectives.

Bristol, England, United Kingdom

Responsible for the design, implementation and oversight of the framework through which conduct/customer risk is identified, monitored and acted upon across Friends Life (the Conduct Risk Framework). Working closely with senior executives to ensure accountability and responsibility for adherence to the conduct framework is understood and undertaken.

Bristol, England, United Kingdom

Responsible for the oversight, challenge and support of the operation and adherence to the Group risk policies (primarily the Enterprise Risk Policy) across the Existing Customer Management division. Oversight of the key risk and issue profile ensuring appropriate senior management responsibility and executive management visibility. Responsibility for delivery of the bi-annual control assessments and annual capital assessments (ICA).

Responsible for the execution of thematic and functional compliance audits across all aspects of AXA Life, based on IIA Standards. Undertaking monitoring activities at the request of FSA and AXA Life’s CEO. Working jointly with the AXA UK Internal Audit function both in leading and supporting capacities. De-briefing directors and other approved persons and providing them with details of the regulatory risk profile of their area.

Bristol, England, United Kingdom

Working within Sun Life’s Drawdown Unit with the processing and servicing of post retirement products; Drawdown, Occupational Drawdown and Section 32, including Bulk Buy-Outs;