Customer Validation Manager
Liaison between hardware validation team, project management team, and customer validation.Manage outsourced validations activities associated with the development and ongoing production. Develop and perform a review on a very high level to obtain approval (internal and external) for validation plans.Provide guidance from the technical perspective on executing validation plan with the customer. Considering engineering input, provide proposals for accelerated test plans when project or production timing is constrained. Develop validation plans and help in coordination of resources when parts from multiple manufacturing sites must be tested. Seek clarification of customer validation specifications when ambiguity is present. Manage the coordination of different hardware validation departments domestically and internationally. Responsible for the timely submission of customer validation documentation, ensuring correctness, completeness, and conformance to customer standards. Participate in requirements reviews, design reviews, and other activities in the development processes. Responsible for RFI/RFQ estimations in regards to validation based on customer requirements. Review test request entered into the hardware validation tracking system, get clarification, understand the requirements, budget, project cost, and assign to appropriate validation team members. Responsible for obtaining customer sign-off of test plans for ED/DV/PV, partial validation, re-validation, or accelerated testing to satisfy both Customers, Requester, and Laboratory requirements for accreditation. Support test selection from the representative of company quality and the creation of specialized test proposals and plans to support the evaluation of PCN or VAVE directed components or design changes.