Dave Anderson Email & Phone Number

- Moved our organisation to be fully cloud based with no reliance on internal servers- Enabled entire global business to work remotely through pandemic - Management of internal IT, including internal and external teams and suppliers- Enabled a service desk capability across multiple business functions- Roll out of Zoom Phone across multiple countries, moving away from SIP lines- Supported our platform cloud migration- Oversight of new Drupal website launch-… Show more - Moved our organisation to be fully cloud based with no reliance on internal servers- Enabled entire global business to work remotely through pandemic - Management of internal IT, including internal and external teams and suppliers- Enabled a service desk capability across multiple business functions- Roll out of Zoom Phone across multiple countries, moving away from SIP lines- Supported our platform cloud migration- Oversight of new Drupal website launch- Onboarding of Netherlands partner into our business- Roll out of Intune, including migration from Meraki Systems Manager- Policy creation and management- Software budget ownership for the entire global business Show less

- Management and development of internal IT team- Management and support of new 'Kentico' website rollout- Ongoing management of Salesforce platform- Continued Salesforce development with integrations, including Hubspot and Learnsmarter LMS- Onboarding of Belgium partner into our business, including IT provisioning and Salesforce development and training- User story creation for our new customer account management application

- Management of our internal support team- Creation of test plans for new product developments and website maintenance- Collected customer feedback for product enhancements and worked with development team to take ideas through development lifecycle- Salesforce administration and development

- Software and hardware support for the internal business- Product support for both the internal employees and customers- Product testing- Website management, page creation and updates working with DNN