Dave Barton Email & Phone Number

Oakdale, Minnesota, United States

Minneapolis, Minnesota, United States

Providing assistance, education, and non-bais analysis to franchise stores in all areas of the store operations and sales from pre-opening to post-opening needs. Consult and identify targets to achieve business improvement goals while always reflecting our values, our mission statement, and lean principles.

Minnesota, United States

• Reviewing the current practices and policies to inform, organize, and execute improvements.

• Provide performance analysis through consultation and collaboration with the Leesa Mattress Team to improve the execution of operating procedures.
• Create and implement training tools and resources through collaboration with logistics, customer store experience, merchandising, pricing, safety concerns, and marketing program.

• Best Sales Performance 2019 - #1 to Plan,+3.2% over plan; #2 over last year, +3.3%.
• Streamlined project management, organized team, implemented and executed corporate strategy for 34 projects in 2019 increasing sales 8% over plan and 11% over last year.
• Received #2 in company on customer satisfaction score (NPS), 2019.
• Integrated an additional 1300+ zip codes for delivery, increasing sales $500K, 2019.
• Evaluated, trained, implemented: Virtual Reality System (VR) enhancing customer experience, resulting in reduced return rate by 4.3%; increasing sales $6M, 2019.
• Drove and exceeded plan by leading execution of company’s initiatives and selling capabilities in furniture, mattresses, and rug sales; resulting in increased sales of $5.3M.

Multiple

• Tasked with creating and developing new systems.
• Collaborated and analyzed data into actionable plan with Supply Chain, Customer Service, Credit, and Merchants to evaluate, resolve, and enhance customers experience.
• Managed conversion projects, established business rules, created and trained staff.

Greater Minneapolis-St. Paul Area

• Collaborated with 63 delivery drivers to provide the best delivery experience for the customer through facilitating and evaluating delivery practices to engage team to generate expected results.
• Strong communication and organizational skills to enforce safety, accountability, an exceptional customer experience.

Greater Minneapolis-St. Paul Area

-Worked at 3 different furniture galleries, with 4-18 direct report sales people.-Drove sales trends with excellent customer service by training, coaching, evaluating sales process and merchandise execution.-Managed metrics of returns, customer follow-up, survey scores to facilitate, evaluate and engage team to generate the expected sales results.