Duties:● Buying and selling bulk grocery, household, confectionery, soft drinks to UK and export customers● Setting up new direct supply agreements with major key suppliers● Negotiating large deals with suppliers and customers on a daily basis● Promoting and securing listing of a new biodegradable water bottle to major retailers

Key Achievements:● Maintained effective business relationships with c.30 commercial trading customers for UK & Export and c.45 suppliers in order to achieve a set sales budget of £25m.● interfaced with management and staff within both P&H and external companies at all levels of seniority● Successful procurement of new business partners to improve sales and profitability and maintain a strong cash margin.

Key Achievements:● Active Supplier management and engagement across 350 suppliers● Negotiated and agreed supplier terms across all categories● Achievement of supplier income as set by the company● effective management of the Supplier Services National Account team, providing strategic and operational direction, commercial feedback and internal/external support● planned and managed projects within the predetermined time-scales

Key Achievements:● Maintains full P&L control in relation to 5 retail and gaming outlets which focus on a number of categories including fuel, food, drink and non-food products● Responsibility for leading on a number of management activities including recruitment and training, budget control, stock and cash management, merchandising, Customer Service, security and the overseeing of costs● Direct reports of 40 and indirect of 150● Ensured that an exceptional customer service was… Show more Key Achievements:● Maintains full P&L control in relation to 5 retail and gaming outlets which focus on a number of categories including fuel, food, drink and non-food products● Responsibility for leading on a number of management activities including recruitment and training, budget control, stock and cash management, merchandising, Customer Service, security and the overseeing of costs● Direct reports of 40 and indirect of 150● Ensured that an exceptional customer service was paramount Show less

Key Achievements:● Successfully completed this key temporary contract for Palmer and Harvey in Shell UK Oil Ltd● Introduced and managed the ranges in relation to grocery, household, health and beauty, frozen food, chilled food and sweet snack categories, maintaining range review, promotion and pricing strategy control, working in line with business plans across 700 sites and with a turnover of £30 million ● Continually enhanced category sales, profitability and supplier income… Show more Key Achievements:● Successfully completed this key temporary contract for Palmer and Harvey in Shell UK Oil Ltd● Introduced and managed the ranges in relation to grocery, household, health and beauty, frozen food, chilled food and sweet snack categories, maintaining range review, promotion and pricing strategy control, working in line with business plans across 700 sites and with a turnover of £30 million ● Continually enhanced category sales, profitability and supplier income through comprehensive analysis, insight and recommendation management, enabling a significant improvement in category performance ● Provided expertise in relation to the creation of the best store layouts across all grocery stores, this resulted in enhanced shop sales by 10%● Achieved exceptional results through the implementation of new products, planograms and promotions across all sites, transforming categories from negative to a growth of 20%● Used exceptional negotiation skills when managing contracts and trading terms through all suppliers, enhancing store compliance, enabling an increase in supplier income from £42,000 per annum to £1.2 million per annum in less than 24 months Show less

Key Achievements:● Ensured full P&L management control across 27 retail outlets on a national basis and an annual turnover of £41 million● Created and implemented key and robust retail strategies aimed at enhancing sales and profitability, training and mentoring store managers and delivering retail workshops, significantly enhancing their development ● Managed the purchasing aspect across more than 17 categories, overseeing all activities including product sourcing on a national… Show more Key Achievements:● Ensured full P&L management control across 27 retail outlets on a national basis and an annual turnover of £41 million● Created and implemented key and robust retail strategies aimed at enhancing sales and profitability, training and mentoring store managers and delivering retail workshops, significantly enhancing their development ● Managed the purchasing aspect across more than 17 categories, overseeing all activities including product sourcing on a national and internal basis, supplier negotiation, contract management, rebates, pricing, promotions and marketing● Built and developed highly effective supplier partnerships which encompassed leading FMCG suppliers and local and regional suppliers● Successfully created and implemented an in-house retail manual and audit process, driving best practice and improving efficiency, this resulted in transforming the audit score from an average of 42% to an average of 93%, enabling the reduction of stock holding by 15%● Played a pivotal project management role, this included overseeing the successful conversion and rebranding of 27 retail outlets, enhancing shop sales by up to 20% and delivering all aspects within timescales, budget and objectives ● Delivered a significant increase in supplier income from £800,000 per annum to more than £2.6 million per annum, implementing improved standards, compliance and supplier rationalisation Show less

Responsible for the P&L for 18 forecourts with an annual turnover of 295m litres of fuel and £17m shop sales and dealing with contracts worth £4.5m. This was achieved by monitoring competitor activity and recommending appropriate defence strategies to be competitive at all times. Training staff in all operational activities to ensure compliance and standards are met and that all regulatory and legal requirements are to company and industry standard.

Responsible for training managers and site teams to improve standards in merchandising and stock control ensuring all promotions, POS and planograms were in line with company standard across 43 retail units, reduced POS costs by 40% by producing a complex database of store layouts and POS needs in each store

P&L responsibility for a large retail shop & forecourt with an annual turnover of £4.2m, selling Fuel, food, drink and non food products over 17 categories. Duties included recruitment and training, budgeting, labour planning, stock and cash control, merchandising standards and replenishment, customer service, security, maintenance and cost control. I maximised the retail shop potential and turned it from a negative sales to growth sales of 24% in first year. This became the retail store of… Show more P&L responsibility for a large retail shop & forecourt with an annual turnover of £4.2m, selling Fuel, food, drink and non food products over 17 categories. Duties included recruitment and training, budgeting, labour planning, stock and cash control, merchandising standards and replenishment, customer service, security, maintenance and cost control. I maximised the retail shop potential and turned it from a negative sales to growth sales of 24% in first year. This became the retail store of excellence for the company because of the high standards of merchandising and customer service. The forecourt duties included wet stock control, people management, legal compliance and administration, I Increased sales by 30% in first year and progressed business from worst in the company to best in company, winning best forecourt award and best improved business awardAs part of this role I was also duty manager responsible for a busy two sided motorway service area with catering and retail outlets dealing with maintenance, security, staffing levels and Customer Service for up to 10,000 customers per day. During my time as operations manager I also directly managed a large serve over catering facility and a fast food restaurant. Show less