David Cordero Email & Phone Number

Florida, United States

• Act as Tonal’s Field Operations ambassador both regionally and nationally to our customers and service providers
• Field inbound calls on the Installer Support Hotline and provide real-time direction and troubleshooting guidance on installations and repairs
• Complete installations and repairs for VIP customers and escalations, ensuring customer satisfaction and trainer functionality
• Actively support installation teams in both individual and group environments through onboarding, development training, and coaching
• Conduct installation ride-behinds in assigned geography to ensure adherence to those time-based installation SOPs
• Conduct regular reviews with appropriate operations management and external logistics partners to share intelligence and insights gathered from the field

Fort Myers, Florida, United States

• Develop and implement strategies to maximize route efficiency and productivity
• Resolve customer issues and complaints in a timely and professional manner
• Utilize company systems and technology to track and report on key performance metrics
• Train, coach, and mentor route service representatives to optimize performance and customer satisfaction
• Collaborate with other departments to improve overall operations and customer experience
• Assist in recruiting, hiring, and onboarding new route service representatives as needed

Naples, Florida, United States

• Perform efficient and accurate order picking, packing, and shipping of products within established timelines.
• Operate warehouse equipment, such as forklifts and pallet jacks, following safety protocols and maintaining equipment in good condition.
• Maintain organized and clean warehouse spaces to ensure a safe working environment and facilitate easy product retrieval.
• Collaborate with team members to achieve daily production goals and address any issues that may arise during warehouse operations.
• Accurately record inventory movements, conduct regular cycle counts, and assist in maintaining accurate inventory levels through proper documentation.

Miami-Fort Lauderdale Area

• Lead and supervise a team of 50+ employees, providing guidance, coaching, and performance feedback to ensure high productivity and achievement of goals.
• Monitor key performance indicators (KPIs) to identify areas for improvement and take corrective actions to enhance operational efficiency.
• Optimize resource allocation, including staffing, equipment, and materials, to meet production demands.
• Develop and implement efficient operational procedures to streamline processes, reduce costs, and enhance overall performance.
• Conduct regular safety audits and ensure compliance with company policies and regulatory standards.

Miami-Fort Lauderdale Area

• Specialized in team development, onboarding, and training.
• Collaborated with internal teams to provide feedback and insights on product performance and customer preferences.

Miami-Fort Lauderdale Area

• Delivered and assembled Peloton products at customer locations, ensuring timely and accurate installations.
• Educated customers on product set up, usage and features.
• Utilized technical knowledge to diagnose and resolve product-related issues efficiently.

Garden City, New York, United States

• Demonstrated time management skills to meet delivery deadlines and maintain a high level of customer satisfaction.
• Safely and efficiently loaded and unloaded packages from freight trucks, ensuring proper handling and care.
• Sorted and organized packages based on delivery routes, optimizing delivery efficiency.

Merrick, New York, United States

• Conducted prospecting and lead generation activities to identify potential new members.
• Designed and implemented personalized fitness programs tailored to clients' individual goals, abilities, and preferences.
• Provided instruction and guidance on proper exercise techniques and equipment usage to ensure safety and maximize results.
• Met or exceeded sales targets and quotas through proactive sales efforts and effective closing strategies.