David Cordero Email & Phone Number

Florida, United States

• Act as Tonal’s Field Operations ambassador both regionally and nationally to our customers and service providers• Field inbound calls on the Installer Support Hotline and provide real-time direction and troubleshooting guidance on installations and repairs• Complete installations and repairs for VIP customers and escalations, ensuring customer satisfaction and trainer functionality• Actively support installation teams in both individual and group environments through onboarding, development training, and coaching• Conduct installation ride-behinds in assigned geography to ensure adherence to those time-based installation SOPs• Conduct regular reviews with appropriate operations management and external logistics partners to share intelligence and insights gathered from the field

Fort Myers, Florida, United States

• Develop and implement strategies to maximize route efficiency and productivity• Resolve customer issues and complaints in a timely and professional manner• Utilize company systems and technology to track and report on key performance metrics• Train, coach, and mentor route service representatives to optimize performance and customer satisfaction• Collaborate with other departments to improve overall operations and customer experience• Assist in recruiting, hiring, and onboarding new route service representatives as needed

Naples, Florida, United States

• Perform efficient and accurate order picking, packing, and shipping of products within established timelines.• Operate warehouse equipment, such as forklifts and pallet jacks, following safety protocols and maintaining equipment in good condition.• Maintain organized and clean warehouse spaces to ensure a safe working environment and facilitate easy product retrieval.• Collaborate with team members to achieve daily production goals and address any issues that may arise during warehouse operations.• Accurately record inventory movements, conduct regular cycle counts, and assist in maintaining accurate inventory levels through proper documentation.

Miami-Fort Lauderdale Area

• Lead and supervise a team of 50+ employees, providing guidance, coaching, and performance feedback to ensure high productivity and achievement of goals. • Monitor key performance indicators (KPIs) to identify areas for improvement and take corrective actions to enhance operational efficiency. • Optimize resource allocation, including staffing, equipment, and materials, to meet production demands. • Develop and implement efficient operational procedures to streamline processes, reduce costs, and enhance overall performance. • Conduct regular safety audits and ensure compliance with company policies and regulatory standards.

Miami-Fort Lauderdale Area

• Specialized in team development, onboarding, and training. • Collaborated with internal teams to provide feedback and insights on product performance and customer preferences.

Miami-Fort Lauderdale Area

• Delivered and assembled Peloton products at customer locations, ensuring timely and accurate installations. • Educated customers on product set up, usage and features. • Utilized technical knowledge to diagnose and resolve product-related issues efficiently.

Garden City, New York, United States

• Demonstrated time management skills to meet delivery deadlines and maintain a high level of customer satisfaction. • Safely and efficiently loaded and unloaded packages from freight trucks, ensuring proper handling and care. • Sorted and organized packages based on delivery routes, optimizing delivery efficiency.

Merrick, New York, United States

• Conducted prospecting and lead generation activities to identify potential new members. • Designed and implemented personalized fitness programs tailored to clients' individual goals, abilities, and preferences. • Provided instruction and guidance on proper exercise techniques and equipment usage to ensure safety and maximize results. • Met or exceeded sales targets and quotas through proactive sales efforts and effective closing strategies.