-User experience design for internal technology platforms-Interaction design for web based internal applications-INSPYR Solutions (at Apple)

-Conducting insights research for an ecommerce client for their digital go to market channels-Developing a cross-brand experience strategy for an omnichannel evolution of an existing platform-Designing high level interaction models, information architecture, customer journeys, service designs, persona and high-level design strategy

-Advanced UX design, design strategy, experience design contribution for emerging technologies like generative AI and spatial computing and business strategies such as SAAS and HAAS as part of Dell’s CSG Experience Innovation Studio, collaborating with UX research, business strategy and Dell’s Central Technology Office, presenting next generation experience concepts to executive management and development teams.-Consumer and client IT pro UX design contribution for Dell’s suite of branded software solutions for workspace / device configuration, security and end-point management for Windows and Android client systems in an Agile software development environment.-Enterprise data center IT pro UX design contribution for server, networking and storage element, configuration, virtualization, containerization and converged infrastructure products.-Senior staff designer level individual contribution for user journeys, scenarios and storyboards, interaction design guidelines, design systems and languages, specifications, prototypes.-Member of Dell’s Technology Leadership Community as a Distinguished Designer in Interaction/Visual Design, contributing thought leadership via white papers and presentations.

-First level manager of multidisciplinary user experience team of designers and researchers, responsible for budgeting, performance, growth and practice development.-Senior level UX design contribution for Microsoft Dynamic AX 2009 and 2012 ERP Suite releases focused on IT pro, services, CRM, SRM, and web application framework.-Senior level individual contribution for user journeys, scenarios and storyboards, interaction design guidelines, design systems and languages, specifications, prototypes.

-Principal user experience design contribution for QuarkXPress 8.0 in both Windows and MacOS versions.-Principal level design planning, requirements definition, facilitation, information architecture, creative direction, guidelines and specifications, detailed interaction design and reviews.

-Senior level UX design contribution for Microsoft Dynamic CRM 3.0 as well as conceptual CRM 4.0 and Live SAAS versions. -Senior level individual contribution for user journeys, scenarios and storyboards, interaction design guidelines, design systems and languages, specifications, prototypes.

-Senior level UX design contribution for TraveCLICK’s hospitality business intelligence B2B service focused on commerce, reporting, data visualization, and web application and intranet frameworks.-Senior level design planning, requirements definition, facilitation, information architecture, creative direction, guidelines and specifications, detailed interaction design, wireframes and reviews.

-Senior level information architecture and UI design for consultancy whose clients included: Rock Bottom Restaurants, Old Chicago Restaurants, Boulder Downtown Improvement District, Breakfast Serials, Musco Family Olives Company, Einstein Brothers Bagels & Agilent's business intranet.

-First level manager of Information architecture team, responsible for budgeting, performance, growth and practice development.-Design director level UX design contribution for Sapient’s clients, focused on financial sector companies such as Morningstar and Janus Mutual Funds.-Senior level individual contribution for user journeys, scenarios and storyboards, interaction design guidelines, design systems and languages, specifications, prototypes.

-UI designer for emerging mobile platforms. Products included: PageWriter2000/X Smart Pager and other PSD Smart Pagers