Dave Han Email & Phone Number

• Real time analysis to determine system failure points (SumoLogic). • Implement urgent fixes (C#, SQL, JS)• Coordinate and deploy critical updates into production• Create applications for system monitoring and stability (C# .Net)• Data analysis and production of reports required by courts (SSRS)• Create new automation to assist various teams (C# .Net, SQL)

Orange County, California Area

• Leader in IT operations department. Managed computing resources for agents and staff. • Created and presented training material.• Mentored junior team members.

• Led 24x7 operations support for enterprise financial risk platform. Developed strategies and built team from the ground up.• Ensured consistent high availability across variety of services. Communicated and orchestrated weekly / monthly maintenance windows. • Defined new SLA based on business needs, and ensured the team met these by illustrating various techniques for identifying root cause and optimal solutions. • Designed and constructed new release processes and tools (CI/CD),… Show more • Led 24x7 operations support for enterprise financial risk platform. Developed strategies and built team from the ground up.• Ensured consistent high availability across variety of services. Communicated and orchestrated weekly / monthly maintenance windows. • Defined new SLA based on business needs, and ensured the team met these by illustrating various techniques for identifying root cause and optimal solutions. • Designed and constructed new release processes and tools (CI/CD), simplifying and improving deployment efficiency via automation. • Created proof of concept applications to demonstrate ways of improving existing designs. One example of this was a Cassandra distributed NoSQL database spread across multiple nodes, using a custom built C++ client that leveraged the C++ DataStax driver.• Automated the migration of entire code base to new SCM. Show less

• Captured new clients in subscription base and generated new revenue stream by designing and implementing formula libraries (C#, VBA, Excel).• Improved user experience by designing and implementing various software enhancements for entire platform, simplifying on-boarding process for new clients, and generating revenue. • Took ownership and simplified a legacy testing framework by delving into its design and refactoring it to improve application coverage and reliability… Show more • Captured new clients in subscription base and generated new revenue stream by designing and implementing formula libraries (C#, VBA, Excel).• Improved user experience by designing and implementing various software enhancements for entire platform, simplifying on-boarding process for new clients, and generating revenue. • Took ownership and simplified a legacy testing framework by delving into its design and refactoring it to improve application coverage and reliability. • Refactored Java-based legacy features in alpha measurement application. • Enhanced application reporting features by designing custom tools (C#, C++), allowing users to have greater flexibility and setting platform ahead of competition. • Reviewed new designs authored by team members and provided feedback for system enhancements and fixes, ensuring quality standards were consistently met and contributing to positive brand recognition.• Generated high renewal rates with clients by analyzing and debugging complex issues within a vast code-base, delivering high quality and robust software that aligned with client requirements. • Designed and implemented new graphing and chart capabilities in company’s flagship application (C++).• Enhanced team productivity by coaching individual members, and by providing constructive advice, positive feedback, and recognition for outstanding accomplishments.• Effectively screened applicants for various technical teams, bringing aboard dozens of talented engineers. Show less

• Consolidated and scripted the entire build and deployment process (shell script). • Meticulously analyzed application memory usage, located heap corruption points in the code, and corrected them (C++). • Found, vetted, and integrated 3rd party tools for analyzing and improving system performance, providing a cost-effective means of application maintenance. • Improved team performance and knowledge base by taking initiative to locate and attend various technical training… Show more • Consolidated and scripted the entire build and deployment process (shell script). • Meticulously analyzed application memory usage, located heap corruption points in the code, and corrected them (C++). • Found, vetted, and integrated 3rd party tools for analyzing and improving system performance, providing a cost-effective means of application maintenance. • Improved team performance and knowledge base by taking initiative to locate and attend various technical training opportunities, and sharing that information with teams. Show less