David Khan Email & Phone Number

Dallas/Fort Worth Area

Flight Crew Training Instructor responsible for teaching systems and procedures on Boeing 737 aircraft to new hire and transitioning pilots. Standardization Coordinator for a cadre of 60 instructors.

Dallas/Fort Worth Area

Ground School Instructor responsible for teaching systems and procedures on Boeing 757/767 aircraft to new and transitioning pilots.

* Maintenance Department Senior Chief; managing 115 workers (civilian and military) responsible for maintenance, repair and “Safe for Flight” certification of three Boeing 737-700 series (C-40A) aircraft* Flight Engineer; (over 16 years, 3,500+ hours flight experience) responsible for aircraft preflight, servicing, en-route maintenance, avionics troubleshooting, COMSEC handling/IFF code loading, and enlisted crew supervision * Received Commendation in 2011 for implementation of online training management system, flawless management of a $2.5M travel budget for 240 personnel and successful refresh of 50 information technology assets (classified and unclassified).

Kansas City, Missouri Area

* Drove the company’s social media marketing and communication strategies and translate those into communicating effectively with the complexities of multiple military audiences* Handled all of the day-to-day social efforts including message creation and dissemination, monitoring, responding, audience expansion and relationship building.* Expanded and manage the company’s profiles on Facebook, Twitter, Google+, YouTube and Pinterest; * Trained and supported other users in the use of social medial as a tool for interaction and insight into local communities* Interfaced with team members in Marketing strategy, PR, Creative, IT staff and/or with external vendors to ensure integration of marketing needs and delivery of deadlines* Social Media program recognized by American Business Award for Business Social Media Communications

Kansas City, Missouri Area

* Subject Matter Expert who supported the technical issues for two separate Learning Management Systems for over 10,000 employees and 20,000 end users globally.* Project Manager – was the catalyst between developers, end users, stakeholders and support personnel. * Organized and ran bi-weekly support issue meetings to steer enhancement/support efforts of developers in cooperation with management. * Directly interacted with end users, developers and support staff to manage bugs, enhancement requests and other issues. * Created extensive documentation on process and enhancements for end users as well as initial tier level support personnel.* Assisted in the execution of testing plans on software releases* Assumed role upon return from being recalled to active duty from Oct. 2010 to Dec 2011.

* SEO (search engine optimization) SEM (search engine marketing) * Email strategist: B2B e-mail marketing campaigns* HTML coding & Web Analytics* Social Network Marketing (Web 2.0): Twitter, YouTube, SecondLife, Facebook, and others* Project Manager; developed & integrated electronic RFP, lead generation systems in coordination with e Commerce function and social networking channels.* Documented technical configuration and project status* Performed technical troubleshooting and resolution on projects and/or service requests

* Installed and supported hardware and software (including workstations, servers, laser printers, bar code printers, and hand held devices)* Performed technical troubleshooting and resolution on projects and/or service requests* Honed skill set by mastering new technologies* Documented technical configuration and project status* Managed individual projects (time lines, scope, etc.)* Interacted directly with clients on projects and achieves client satisfaction* Was actively involved in process improvement, documentation of new processes, and training others

* Managed and updating over 200 internal and external pages of web content * Supervised Web Site Team; responsible for training, work flow and performance evaluations* Created web and print public relations/marketing materials for distribution to the schools, community and employees * Managed and coordinated projects with other information specialists, content providers and executives * Department Technology Liaison who coordinated hardware and software solutions between department staff and the IT support staff * Was responsible for management of server technologies, determination of server technology upgrades and daily administration of user accounts and access * Web site earned Award of Excellence from National School Public Relations Association * Web site received over 1.2 million page views per year

Senior Enlisted Academy, Military And Strategic Leadership

Mba, Business Administration

Bs, Business Information Systems