David Knox Email & Phone Number

Ottawa, Ontario, Canada

Selected by restaurant owner to manage this restaurant from another restaurantlocation.• Responsible for training new staff and subsequent supervisory duties.• Successfully developed and implemented new inventory control system.• Regularly undertake vendor negotiations and lead purchasing.• Basic financial responsibilities.• Deliver excellent customer service through effective communication, active listening,superior time management, accurate service, attention to detail and positive attitude.• Enhance customer service through the development of new standard operatingprocedures.• Foster strong client relationships resulting in regularly returning customers andpositive recommendations.• Demonstrate clear problem-solving ability by finding

Canada

Selected by restaurant owner from another restaurant location.• Practiced safe food handling techniques according to local and federal regulations, aswell as company policy.• Consistently demonstrated flexible nature and ability to prioritize while multitaskingunder pressure.• Regularly exercised good judgement through effective crisis management usingpositive language and upholding professionalism.

Canada

Gained experience qualifying, working, and negotiating with / for clients to meet theirneeds / wants.• Underwent an intensive 2-week training program where systems were taught todevelop organization, utilize numbers-based techniques to grow a client base, as wellas the individual and companywide importance of upholding the fiduciaryresponsibilities the board and laws require.• Learned to develop and use scripts.

Canada

Directed a mentored peers and staff in terms of quality service.• Supported staff by promoting collaboration / teamwork.• Received corporate training to enhance existing sales and interpersonal skills anddevelop new ones.

Canada

Canada