Account Manager
CurrentGovDeals Inc., a wholly-owned subsidiary of Liquidity Services,Inc., offers online auction services to state, city, county, and local municipalities including public utilities and schools needing public asset liquidation. • Strategic account planner and overall relationship manager for government agencies, colleges, and universities in the states of Minnesota, Iowa, North Dakota, South Dakota and Nebraska• Proactively engage with key decision makers and act as an advisor to client's reverse supply chain management process• Ensure on-boarding, user adoption, retention, and service utilization• Guide clients through implementation, sales process, and best practices• Communicate relevant enhancements, policies, and procedures in a timely manner to all accounts• Function as voice of the customer and provide internal feedback on how to better service• Partner with Client Services Director, Vice President of Sales, and Sales Representatives to strategically plan for growth• Influence, partner, and deliver marketing support options• Resolve account issues quickly by utilizing cross-functional resources from Client Services Teams, Marketing, Sales Support, and Bidder Services,