Dave Lampel

Dave Lampel Email and Phone Number

Senior SaaS Consultant *Client Relationship Manager * Implementation Consultant * Product/Sales Trainer * Sales Manager * Project Mgr * Finance Mgr @ RouteSmart Technologies
columbia, maryland, united states
Dave Lampel's Location
Columbia, Maryland, United States, United States
Dave Lampel's Contact Details

Dave Lampel personal email

n/a
About Dave Lampel

As a software-as-a-service (SaaS) Delivery and Support Consultant at RouteSmart, a leader in vehicle route optimization software technology, I manage relationships with our clients by providing expertise in the setup, implementation and ongoing technical support and training for RouteSmart Online. I pride myself on being a forward thinker who is adept at finding creative solutions that will help our clients achieve their goals. I enjoy providing insightful ideas based on my technical and industry knowledge. I am a conscientious worker and a critical thinker who is comfortable working both collaboratively and independently. My strong verbal communications skills enable me to establish an immediate connection with our clients, so that we can work together to identify and achieve their goals.I have developed a reputation among my colleagues and clients as being a diligent and dependable media and data-focused professional who can apply my experience across a variety of roles, including client relationship management, training, project management, sales management, consulting and finance. My clients’ success is my passion. Working with external or internal customers, my goal is to provide the tools and training to accomplish the task at hand and exceed their goals. Their success leads to my success, and that of our company.The genesis of my career with RouteSmart came after spending nearly eight years in newspaper management in a variety of positions and an additional 15 months in a SaaS role. RouteSmart offered the perfect opportunity to blend my expertise and experience, which I apply in my current role with both our U.S. and international newspaper clients.Specialties:Customer relationship managementStrategic planningProject managementTrainingData analyticsProblem solvingSoftware implementation and integrationDisciplines/areas of expertise:SaaSNewspaper circulation: home, single copy, total market coverage (TMC)Route planning & optimization

Dave Lampel's Current Company Details
RouteSmart Technologies

Routesmart Technologies

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Senior SaaS Consultant *Client Relationship Manager * Implementation Consultant * Product/Sales Trainer * Sales Manager * Project Mgr * Finance Mgr
columbia, maryland, united states
Website:
routesmart.com
Employees:
50
Dave Lampel Work Experience Details
  • Routesmart Technologies
    Senior Saas Delivery And Support Consultant
    Routesmart Technologies Jan 2015 - Present
    Columbia, Md
    In my current role, I oversee SaaS project management, cloud implementation, training and support, as well as vehicle route optimization for many of our distribution clients in a variety of industries. I specialize in identifying areas for improvement and simplifying our 24/7 technical support by adding automated verification and client notifications to avoid unnecessary delays in issue resolution. In addition, I take a goal-oriented approach to: • Working diligently to recognize inconsistencies in our contract verbiage, analyzing and recommending standards, and instigating management review. • Managing the relationship with our web analytics vendor, evaluating alternative solutions and recommending in-house options where possible.• Assessing competitive products and presenting results to the management team.• Identifying common ongoing client problem areas, conducting analyses and providing solutions to present during each client’s quarterly review.
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  • Vocus
    Professional Services Consultant
    Vocus Sep 2013 - Dec 2014
    Beltsville, Md
    In my role with Vocus, I led clients through the process of system implementation and configuration, and served as a project manager, product consultant and technical trainer within the Vocus suite of PR and Marketing cloud-based SAAS tools. As part of my responsibilities, I:• Focused on customer relationship development, satisfaction and issue resolution.• Conducted web-based and in-person system training and analysis.• Managed client relationships, served as the primary training contact, and facilitated on-demand sessions for other clients.• Partnered with account executives to provide recommendations for up-selling opportunities and renewal strategies.• Undertook project-based assignments valued at more than $100,000 in annual company revenues.• Conducted extensive work using the Salesforce CRM tool. • Verified proper system configuration based on contract renewal specifications.
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  • Baltimore Sun Media Group
    Manager, Advertising Information Systems
    Baltimore Sun Media Group Oct 2009 - Jul 2013
    Baltimore, Maryland Area
    In my second managerial role with Baltimore Sun Media Group, I prepared and maintained revenue budgets and goals totaling more than $100 million annually for all product verticals across the sales organization, including print, digital/online, e-mail, mobile and direct mail. In addition, I:• Forecasted revenue, preparing a monthly allocation of plan and projection of account spending/sales team performance, as well as analysis of trends and performance variances.• Created, analyzed and distributed weekly, monthly and quarterly sales reports to senior management.• Assisted with preparation and reconciliation of fiscal month and year-end close of revenue and expenses for the Finance/Accounting division.• Served as Project Manager for the analysis and execution of merging sales and production data from multiple legacy systems.• Held a leadership role in the subsequent conversion to new Tribune business platform.• Was the point of contact for the Advertising & Marketing and Finance/Accounting divisions for ad-hoc report requests and issue analysis and resolution.• Trained new managers and sales representatives on company reports and systems.
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  • Baltimore Sun Media Group
    Advertising Sales Manager
    Baltimore Sun Media Group May 2006 - Oct 2009
    Baltimore, Maryland Area
    As a Manager with Baltimore Sun Media Group, I oversaw the Howard County/South Baltimore County sales team, which included 10 sales representatives and additional support staff. In addition, I:• Maintained responsibility for budgets in excess of $3 million annually in print and web-based products. • Tracked the reporting, planning and analysis of contractual advertising and marketing agreements and ensured client fulfillment. • Profitably managed the company’s design/print/deliver program, working directly with clients, production designers and printing vendors. • Maintained rate integrity standards, client satisfaction, and return on investment in a period of extreme company transition and industry decline.
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  • Self Employed
    Independent Media Consultant
    Self Employed 2005 - 2006
    Baltimore, Maryland Area
    As an independent consultant, I held various contract positions for media consulting companies, including Radio Forensics, Inc., Arbitron Inc., and Research Director, Inc. I earned a variety of project-based assignments, including: • Providing web-based and in-person sales and product training.• Analyzing radio ratings and conducting diary reviews at a vendor site.• Processing quarterly client reports. • Proposing and implementing work process efficiencies.
  • Arbitron Inc. (Now Nielsen Audio)
    Manager Of County Coverage And Webex
    Arbitron Inc. (Now Nielsen Audio) Jul 2000 - Feb 2005
    Columbia, Md
    I served in various roles with Arbitron, including Manager, Radio County Coverage Product & Sales, in which I:• Had direct responsibility for the success of Arbitron’s annual release of printed and software products for out-of-market clients, which totaled more than $3 million in sales. • Recruited and managed salespeople in multiple locations.• Managed a coordinated effort between several departments, from production to technical and client support, the result of which exceeded company sales goals each year.• Created and updated brochures, manuals, websites and targeted advertising.• Maintained a detailed Access database of clients and prospects.In addition, I was the company’s Web-Based Training Administrator, in which I:• Served as administrator of our branded website for client training, support and conferencing. • Trained and supported more than 300 hosts. • Conducted annual vendor comparisons and contract negotiations.• Coordinated the hosting for more than 5,000 online meetings in 2004.
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  • Arbitron Inc. (Now Nielsen Audio)
    Customer Support Specialist
    Arbitron Inc. (Now Nielsen Audio) Nov 1996 - Jul 2000
    Columbia, Md
    Prior to my above roles with Arbitron, I provided consultation and technical service for radio stations, advertising agencies, advertisers and employees on proprietary Arbitron software. In addition, I:• Conducted on-site and satellite training sessions on maximizing sales and determining programming, using both quantitative and qualitative data analysis. • Developed and distributed standalone software tutorials. • Coordinated work schedules and training for the backup support team.
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Dave Lampel Skills

Advertising Advertising Sales Digital Media Newspapers Social Media Marketing Online Advertising Media Planning Email Marketing Management Leadership Marketing Salesforce.com Project Management Training Media Buying Digital Marketing Online Marketing Integrated Marketing Direct Marketing Sales Management Mobile Marketing Reporting And Analysis Digital Strategy Saas Radio Newspaper Budget Process Customer Focused Selling Satisfied Clients Mobile Advertising Contract Negotiation Issue Resolution Relationship Management Ratings

Dave Lampel Education Details

  • Towson University
    Towson University
    Mass Communication - Minor In Speech
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  • First Level Tribune Leadership. Tribune Company.
    First Level Tribune Leadership. Tribune Company.
  • Newspaper Managers Survival Guide. Mddc (Maryland, Delaware, Dc Press Association).
    Newspaper Managers Survival Guide. Mddc (Maryland, Delaware, Dc Press Association).
  • Talented Focused Management. Center For Sales Strategies. Tampa, Fl
    Talented Focused Management. Center For Sales Strategies. Tampa, Fl
  • Customer Focused Selling. Center For Sales Strategies. Tampa, Fl.
    Customer Focused Selling. Center For Sales Strategies. Tampa, Fl.
  • Media Buying Instructor. Media Buying Academy.
    Media Buying Instructor. Media Buying Academy.

Frequently Asked Questions about Dave Lampel

What company does Dave Lampel work for?

Dave Lampel works for Routesmart Technologies

What is Dave Lampel's role at the current company?

Dave Lampel's current role is Senior SaaS Consultant *Client Relationship Manager * Implementation Consultant * Product/Sales Trainer * Sales Manager * Project Mgr * Finance Mgr.

What is Dave Lampel's email address?

Dave Lampel's email address is da****@****zon.net

What is Dave Lampel's direct phone number?

Dave Lampel's direct phone number is +141029*****

What schools did Dave Lampel attend?

Dave Lampel attended Towson University, First Level Tribune Leadership. Tribune Company., Newspaper Managers Survival Guide. Mddc (Maryland, Delaware, Dc Press Association)., Talented Focused Management. Center For Sales Strategies. Tampa, Fl, Customer Focused Selling. Center For Sales Strategies. Tampa, Fl., Media Buying Instructor. Media Buying Academy..

What are some of Dave Lampel's interests?

Dave Lampel has interest in Education.

What skills is Dave Lampel known for?

Dave Lampel has skills like Advertising, Advertising Sales, Digital Media, Newspapers, Social Media Marketing, Online Advertising, Media Planning, Email Marketing, Management, Leadership, Marketing, Salesforce.com.

Who are Dave Lampel's colleagues?

Dave Lampel's colleagues are Michael Corder, Brion Chmura, Donna Kolokathis, Bilguut Vyachyeslav, Donna Kolokathis, Tom Huppmann, John La Volpe.

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