Duy Le Email & Phone Number

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

• Created new programs to align with new business models of the company, resulting in a successful launch of a franchised international school in Ben Tre with an increase of 12.75% in revenue.
• Optimized teachers recruiting and training procedures academically that helped balance workloads among involved teams.
• Trained and supported new R&D teams and School Principals to develop, plan, and deliver the curriculum that involved 8 school branches working across 2 locations.
• Oversaw the budget and schedule of a project to recruit, hire, and train 6 new employees.
• Trained and supported employees at the company to efficiently use CMS (internally developed school ERP).
• Created a company intranet using SharePoint, and trained all departments to transition to the new system with minimized impact on ongoing operations.

Vietnam

• Responsible for teachers’ salary related systems, led the effort to deploy teachers’ time and expense reporting system that involved 4 school branches with over 200 teachers.
• Responsible for all Marketing related systems including CRM and Marketing reporting systems.
• Responsible for Sales related system including CRM and Sales reporting systems.
• Responsible for Telemarketing related system including CRM and Telemarketing reporting systems.
• Trained newly developed modules to involved teams that involved 4 school branches with an average of 40 employees per year.
• Responsible for promoting a framework for developing, delivering, and sustaining products in software development.

District 7, Hưng Gia 3, Phu My Hung

• Collaborated with R&D teams in USA and Korea to create a customized English program with the application of “Smart Learning” for Vietnamese students that is data-driven.
• Responsible for creating an e-learning system in game environments that supports children from 4 – 12 years old learn and practice English, resulting in offering a distinct USP to help increase revenue and program.
• Responsible for creating a new strategy to deploy Accelerated Reader (A.R) and STAR Reading Assessment.
• Customized and published textbooks for local use.
• Created and benchmarked placement testing system and other assessment systems.
• Trained new employees and teachers to use the company LMS and related systems.

District 5

• Taught all skills required by FCE, CPE, IELTS, TOIEC.
• Contributed to the school extra-curricular programs and events.

Tan Binh District

• Taught English of Vietnam Curriculum and International Curriculum from Grade 6 – 12.
• Contributed to the school extra-curricular programs and events.

District 3

• Assisted teaching English to students from 6 – 16 years old.
• Contributed to the school extra-curricular programs and events.

HCMC

• Assisted teaching TOEIC Crash to teenagers, university students, and company employees.
• Contributed to the school extra-curricular programs and events.
• Planned and operated marketing events taken place at all branches.