Dave Mattingly

Dave Mattingly Email and Phone Number

IT Support Specialist with twenty-plus years of experience @ TEKsystems
Dave Mattingly's Location
Grapevine, Texas, United States, United States
Dave Mattingly's Contact Details
About Dave Mattingly

Most of my career has been in Desktop Support. I have been working with Intuit to support Live Experts the last two years. I worked with NTT DATA for Cedar-Sinai on a project to upgrade workstations from Windows 7 to Windows 10 and was offered a position to continue there. But the commute was too much to handle every day. So, I moved on to a similar project doing the same with Karl Storz Endoscopy, upgrading laptops to Windows 10. My current contract with Intuit has ended, and I am currently exploring new opportunities.Customer service and troubleshooting are my specialties. I enjoy helping and teaching others, and I am good at communicating with non-technical people. I would love another opportunity to support, teach and train others.

Dave Mattingly's Current Company Details
TEKsystems

Teksystems

View
IT Support Specialist with twenty-plus years of experience
Website:
teksystems.com
Employees:
26135
Dave Mattingly Work Experience Details
  • Teksystems
    Teksystems
  • Catapult Solutions Group
    Help Desk Support / Help Desk Specialist Ii - Intuit
    Catapult Solutions Group Oct 2020 - Aug 2023
    Plano, Tx, Us
    Live Expert Support Agent for IntuitPhone Support, taking Intuit Expert calls with tech issuesRemotely connect to Experts using LogMeInWindows 10, Microsoft 365 supportLANDesk installation supportLenovo, Logitech hardware support
  • Kforce Inc
    Windows 10 Technician - Karl Storz Endoscopy
    Kforce Inc Sep 2019 - Oct 2020
    Tampa, Fl, Us
    Windows 10 migration for Karl Storz Endoscopy Image Dell laptops using PXE and SCCMInstall additional necessary software to Windows 10 imageBackup user Windows 7 data using script or Windows Easy TransferRestore user data to Windows 10 using script or Windows Easy TransferAdd users and computer to printer groups and software groupsReplace out of warranty laptops and devices / Reimage laptops under warrantyRemotely support users with any issues and questions regarding upgrade
  • Ntt Data
    Field Tech Associate - Cedar-Sinai
    Ntt Data Jul 2019 - Sep 2019
    Tokyo, Jp
    Windows 10 Migration for Cedar-SinaiImage Dell desktops and laptops using PXE and SCCMInstall additional necessary software to Windows 10 imageBackup user Windows 7 data using Windows Easy TransferRestore user data to Windows 10 using Windows Easy TransferMap printersRoll out new desktops and laptops to usersProvide training
  • Irvine Technology Corporation
    Service Desk Engineer Ii - Allied Digital Services
    Irvine Technology Corporation Oct 2017 - Mar 2018
    Santa Ana, California, Us
    Worked on an Office 365 rollout completion for Allied Digital Services client, American Dental Partners IncorporatedInstall and setup Office 2016 and wipe-out previous versions of OfficeTrain users on how to use the Portal and OneDrive for BusinessTroubleshoot issues with Office 2016, SharePoint, Outlook, OneDrive and Skype for BusinessRemotely connect to customers using LANDesk, ScreenConnect and RDPTroubleshoot dental software and hardware such as Improvis and Schick X-ray sensorsReset passwords and unlock accounts is various software
  • Central Business Solutions Inc.
    Microsoft Office 365 Concierge Ambassador - Avanade For Microsoft
    Central Business Solutions Inc. Sep 2015 - Jun 2016
    Newark, Ca, Us
    Worked on a project for Avanade client, Microsoft, support Office 365 small businesses.Assist small and medium businesses with the onboarding process for Microsoft Office 365Provide ongoing support to Microsoft Office 365 customersTroubleshoot technical solutions related to Microsoft Office 365, SharePoint, Exchange, OneDrive for Business, and Skype for BusinessRemotely connect to customers using LogMeIn to troubleshoot OS, and Office 365 issuesContribute to Microsoft knowledge baseSubmit feedback regarding Microsoft processes and support tools
  • Pacific Technical Search Inc
    It Analyst - Breville Usa
    Pacific Technical Search Inc Oct 2014 - Jul 2015
    Worked for Breville USA as IT AnalystTroubleshoot desktop and laptop issuesImage and prep laptops and desktops for new usersFix printersSwap out backup tapes
  • Pancreatic Cancer Action Network
    Network Administrator/Desktop Support Specialist
    Pancreatic Cancer Action Network Nov 2005 - Jan 2014
    Manhattan Beach, Ca, Us
    Transitioned POP email to Exchange 2003Introduced ticketing system, SysAid, SpiceworksSetup file servers 2003 and 2008Setup print and backups serversMigrated XP users to Windows 7Upgraded Small Business Server 2003 to Server 2008Migrated Exchange to BPOS, Office 365Harnessed the Cloud for document backupsConsolidated systems into Hyper-V environmentConsolidated systems into VMware environmentTrained users in MS Office and Cisco phones
  • Ispace, Inc.
    Backups Administrator - Great American Insurance
    Ispace, Inc. Apr 2005 - Nov 2005
    El Segundo, California, Us
    Worked on a project for Great American Insurance restoring backups and saving them to newer technologyRestored DAT/DLT tapes to Netware ServerBacked up restored data to LTO tapesDocumented proceduresConfigured workstations
  • Tone Software
    Helpdesk Technician
    Tone Software Dec 2003 - Nov 2004
    Anaheim, California, Us
    Supported mixed Windows 98/2000/XP and Linux environmentSetup Active Directory environmentPurchased equipment and softwareInventoried software and hardwareSupported software and hardwareSetup a modem poolBuilt bare bones PCs
  • Singerlewak Llp
    Information Technology Analyst
    Singerlewak Llp Feb 2003 - Nov 2003
    Los Angeles, Ca, Us
    Supported Windows 98/2000/XPMaintained Exchange/Active DirectoryInstalled and supported software and hardwareSupported PDAs and BlackberrysAdministered backupsConfigures and maintained CRM
  • Lumos Technologies
    Network Administrator
    Lumos Technologies Jul 2000 - Dec 2002
    Supported Windows 98/2000/XPMaintained Linux serversInstalled and supported software and hardwareAdministered backupsPurchased software and hardwareConfigured workstations and notebooksDocumented proceduresInventoried software and hardwareManaged NBX phone server
  • Keenan And Associates
    Helpdesk Representative
    Keenan And Associates Mar 1997 - Jun 2000
    Torrance, Ca, Us
    Supported over 600 users Onsite/offsite and phoneSupported mixed Windows and Unix terminal environmentRolled out Windows 2000 via imaging and SMSInstalled software and hardwareSupported integrated Netware and UNIX networkAdministered Unix backups and importsQueried database for reportsTrained users for use of Windows and MS Office
  • Pottery Barn
    Shipping Receiving Clerk
    Pottery Barn Aug 1994 - May 1996
    San Francisco, Ca, Us
    Manage stockroomInventoryReceive Company ShipmentShip out customer purchasesRetail sales
  • Pottery Barn
    Shipping Receiving Clerk
    Pottery Barn Nov 1993 - Jul 1994
    San Francisco, Ca, Us
    Manage stockroom Inventory Receive Company Shipment Ship out customer purchases Retail sales
  • Torrance Unified School District
    Sophomore Basketball Coach - Torrance High
    Torrance Unified School District Sep 1992 - Feb 1993
    Torrance, California, Us
    Taught the fundamentals of basketball and prepared the students both mentally and physically for success in the game as well real world applications.
  • Pier 1 Imports
    Retail Sales
    Pier 1 Imports Jun 1990 - Jun 1992
    Fort Worth, Texas, Us
    Retails SalesStock shelvesCleanBring in shipment
  • City Of Torrance
    Youth Recreation Leader
    City Of Torrance Feb 1991 - Aug 1991
    Torrance, Ca, Us
    Coached sixth grade basketball teaching the fundamentals of the game as well as preparing the students physically and mentally.Coached 5th grade and K-1st grade baseball teaching the fundamentals of the game as well as preparing the students physically and mentally.Assisted in youth activates during summer fun camp.Patrolled parks and acted a liaison to the police for weekend parties.Setup lights and baseball field lines and bases.
  • Torrance Unified School District
    Freshman Basketball Coach - Torrance High
    Torrance Unified School District Jun 1989 - Feb 1991
    Torrance, California, Us
    Taught the fundamentals of basketball and prepared the students both mentally and physically for success in the game as well real world applications.
  • Toys R Us
    Customer Service
    Toys R Us Jul 1989 - Oct 1989
    Parsippany, New Jersey, Us
    Handle returnsMange registersCashierStockRetail Sales

Dave Mattingly Skills

Leadership Information Technology Windows Server Help Desk Support Sharepoint Linux Active Directory Computer Hardware Software Installation Microsoft Exchange Troubleshooting Software Documentation System Administration Microsoft Office Nonprofits Training Windows Xp Customer Service Windows 7 Technical Support Servers Vmware

Dave Mattingly Education Details

  • Uc Santa Barbara
    Uc Santa Barbara
    English Literature
  • El Camino College
    El Camino College
    English

Frequently Asked Questions about Dave Mattingly

What company does Dave Mattingly work for?

Dave Mattingly works for Teksystems

What is Dave Mattingly's role at the current company?

Dave Mattingly's current role is IT Support Specialist with twenty-plus years of experience.

What is Dave Mattingly's email address?

Dave Mattingly's email address is dm****@****ing.com

What is Dave Mattingly's direct phone number?

Dave Mattingly's direct phone number is +142477*****

What schools did Dave Mattingly attend?

Dave Mattingly attended Uc Santa Barbara, El Camino College.

What are some of Dave Mattingly's interests?

Dave Mattingly has interest in Children, Coaching, Real Estate, Education, Basketball, Training, Hiking, Tennis, Swimming, Movies.

What skills is Dave Mattingly known for?

Dave Mattingly has skills like Leadership, Information Technology, Windows Server, Help Desk Support, Sharepoint, Linux, Active Directory, Computer Hardware, Software Installation, Microsoft Exchange, Troubleshooting, Software Documentation.

Who are Dave Mattingly's colleagues?

Dave Mattingly's colleagues are Chaitali Wagh, Samantha Dunn, Jason Benzin, Eugenia Gray, Todd Eklund, Kirti Singh, Trevor Jones.

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