• Data Privacy• GDPR• Information Security• ISO27001• Risk Management• Audits

• Data Privacy• GDPR• Information Security• ISO27001• Risk Management• Audits• Software Licensing

• Software Asset Management• Supplier Management• Governance and compliance• Risk Management• Service Management Processes• Established ServiceNow platform• Change Management• Financial Management• Transitioning from Project Management to Operations• Member of the IT leadership team

Responsible for instilling a Service Management ethos across the Mott MacDonald Group.

Managed the corporate-wide infrastructure services delivered to internal business clients, with specific responsibility for desktop services, personal productivity software, collaboration services, messaging, security and authentication. Defined vision, direction and approach for delivering business value, making specific commitments of IT around grouped products, setting service levels, determining price structures and that production services were delivered reliably and to committed levels.Accountable for $38million of operational budget, and $5million of new solutions investment, including (2007-2009) sponsorship of MS-Office 2007, SharePoint 2007, Office Live Communicator, Exchange 2003, PKI encryption, Windows Vista, WiFi connectivity, and Whale/Citrix remote access deployment projects.

Led, coached and managed project teams c.30 individuals with different reporting lines and across global timelines to deliver the following major projects.Engineered and deployed Microsoft Office 2003 to 14,000 desktop clients with support for 10 different operating languages.Engineered and deployed Microsoft Office 2000 to 20,000 clients.Engineered and deployed Windows 2000 server to 500 global servers.Introduced Ariba Buyer with electronic invoicing for user self-provisioning, including engaging an outsourced hosting provider.Migrated corporate Intranet from IIS servers to a CMS environment - a migration involving over 1,000 web sites and over 600 different authors.Numerous e-Business projects providing Internet commerce services, during a two-year assignment to provide in depth project management expertise to an external group.

Managed the European team of ten individuals responsible for maintaining the corporation's data and voice networks. Additional responsibilities included the management of the Y2K project for European Telecommunications.

Researched new technologies and defined strategic direction, including Intranet services, proxy servers, and document archive/retrieval.

Engineered, deployed, and supported infrastructure services, such as LAN FAX, Software Distribution, NT Servers, and Terminal Emulators.

Manufacturer of personal computers, servers, bespoke business solutions, and related servicesDirector and co-founder of private limited company, where key responsibilities were technical support, solutions engineering and implementation, and financial controllership.

Manufacturer of industrial temperature controllers Designed processor based temperature controllers with 3-term control algorithms and adaptive tuning. Introduced UNIX workstations and structured methodologies for software development. Managed seven staff members within CAD, Network Support, and Technical Publications.

Manufacture of electronic assembliesDesigned electronic assemblies and produced embedded firmware for products such as Teletext decoders, washing machine controllers, and electronic automotive gearboxes.