Dave Mclaughlin Email & Phone Number

Seattle, Washington, United States

WWPS Partner Program manager - Daily interactions with Partner Development Managers, Partner Marketing Managers, Sales Leaders, Account Managers and Program Managers. SME for the Public Sector Sandbox Program and Funding Team Data/Budget Reporting ($57m global budget). Duties include:Managing and Reporting on Funding Operations for all WWPS Partner Programs, interacting with the Revenue Operations team to ensure the timely processing of all fund requests and issuance of credits to our PartnersManaging lifecycle of complex cross-functional programs with high impact. Gaining buy in and support with key geo/vertical stakeholders throughout the lifecycle of the programShaping roadmap vision across portfolio of programs, identifying gaps needed to drive the businessThinking Big for program upside, developing new ideas with large-scale impact across WWPS designed to accelerate cloud adoption and help partners achieve a competitive advantage. Working cross-functionally with AWS partner and technical teams, Sales and Biz Dev leaders to enable their strategies, scope, build and reinforce requirements for programs utilized by their teams.Presenting to Sales Leaders (geo/vertical teams), Product Account Managers to on-board them to the Program and report monthly funding budgetsAmazon writing - Preparing 2x2, WBR, QBR, Project Docs and Executive updates for assigned program

Boston, Ma

ADS is a global Data Services organization that provides labeled data for machine learning (ML) technologies for the Alexa organization and beyond.Project managed processes and requirements for portfolio of strategic customers (Alexa InfoDomain/Knowledge, Amazon Music) while driving lifecycle of data generation and labeling: workflow definition, development, QA and launchImproved Data Processing Reporting (additional metrics, real time data) for Knowledge customer reaching 96% 7day SLA adherence in 2Q/3Q20 resulting in a 57% increase in green weeks in 2020.Led cross functional teams from design-delivery of workflows to generate ground truth dataCommunicated regularly with senior management on status, risks and change controlAuthored Quarterly Business Review documents and reviewed with customersManaged customer issues to identify root causes. aligned with tech/quality/product teams to develop solutionsIdentified potential risks and escalations and coordinated support in a timely fashion.Developed weekly customer meetings to review data processing and on-going projectsOptimized customer engagement to expedite data processing needs with ADS partners including Quality, Product, Tech, Demand Planning, Workforce Management, Data Science, Investigators, Privacy, and Analytics.On-boarded new team members to teach ADS’ culture, best practices, processes, and mentor them during their first 90 days at Amazon

Northeast Us

Project Manager for Clients Data Automation Projects.Presented Automation software to C-level executives in live setting with focus on net new customersSupported sales team to farm/hunt opportunities for AP AI automation in new/existing accountsTrained inside/outside sales people re: Marketing, Enablement, Sales Techniques.

Northeast Us

Teradata : Leading Global Data Analytics Company with revenue of over $2B.Managed and trained a team of ten technical professionals nationwide who served complex, highly-available data warehouse environments with direct 24/7 hardware/software/cloud supportServed as trusted advisor to Fortune500 customers (Cigna, Liberty Mutual, GE, Pfizer, Travelers) and ensured success of their SaaS analytical cloud and on-premise ecosystems through team leadership. Drove operational excellence at the stakeholder level through proactive actions and insights, building and maintaining strong relationships across Customer Support (CS), Managed Services (MS) and IntelliCloud/Engineering (IC)

Greater Boston Area

Designed portfolio SaaS solutions as area sales expert in Professional and IT services including unified communications, VoIP, network services, data storage/backup, document management, advanced business process and workflow solutions supporting sales teams.Trained hardware sales people to sell SaaS solutions. Led seminars on inside/outside BusDev techniquesManaged client communications and expectations from design cycle through implementation.Partnered with marketplace Director of Sales and Design Team Management to promote services strategy in sales training, customer workshops and vendor shows.