David Glaser

David Glaser Email and Phone Number

Head of Customer Success @ PodPitch
Fort Collins, CO, US
David Glaser's Location
Fort Collins, Colorado, United States, United States
David Glaser's Contact Details
About David Glaser

David Glaser is a Head of Customer Success at PodPitch. He possess expertise in fitness, customer service, strength and conditioning, training, personal training and 28 more skills.

David Glaser's Current Company Details
PodPitch

Podpitch

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Head of Customer Success
Fort Collins, CO, US
Website:
PodPitch.com
Employees:
14
David Glaser Work Experience Details
  • Podpitch
    Head Of Customer Success
    Podpitch
    Fort Collins, Co, Us
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  • Diet Vs Disease
    Client Success Manager
    Diet Vs Disease Apr 2024 - Present
    Designed the strategic customer success journey map from post sale through the onboarding process and beyond renewal to identify each department's role in the customer experience. Proactively scheduled onboarding calls with new clients to ensure they received a deep understanding of technical systems for non-technical users.Advocated for client concerns related to program design and collaborated with multiple departments to resolve the clients’ requests for support.Developed relationships and became the go-to point of contact for the client and coached them to see results and reach critical milestones.Decreased client churn by 60% through enthusiastic outreach and took initiative to commit and improve the software program thanks to client feedback.Integrated and customized the Customer Relationship Management system to increase operational efficiency and reduced churn to 2.7%.Created innovative sales presentations and standardized the onboarding process to define the customer journey with easily digestible resources.
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David Glaser Skills

Fitness Customer Service Strength And Conditioning Training Personal Training Leadership Strength Training Exercise Physiology Public Speaking Event Management Sports Coaching Social Media Performance Improvement Health Friendly Personality Sports Coaching Microsoft Excel Injury Prevention Nutrition Education Athletics Nutritional Counseling Customer Satisfaction Inventory Management Cooking Menu Development Fitness Training Nutrition Sports Injuries Cardiopulmonary Resuscitation Team Building Yoga Hiring

Frequently Asked Questions about David Glaser

What company does David Glaser work for?

David Glaser works for Podpitch

What is David Glaser's role at the current company?

David Glaser's current role is Head of Customer Success.

What is David Glaser's email address?

David Glaser's email address is dg****@****ess.com

What is David Glaser's direct phone number?

David Glaser's direct phone number is +130368*****

What are some of David Glaser's interests?

David Glaser has interest in Civil Rights And Social Action, Education.

What skills is David Glaser known for?

David Glaser has skills like Fitness, Customer Service, Strength And Conditioning, Training, Personal Training, Leadership, Strength Training, Exercise Physiology, Public Speaking, Event Management, Sports, Coaching.

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