Davendhar B. Email & Phone Number

Demonstrated proof of ownership, clarity of thought and problem-solving ability through deployment of outsourcing vendor management life cycle on a $325M term deal to perfect partnership, strengthen third party vendor oversight, governance and compliance to contractual deliverables, derive value, efficiency and sustain service performance. Growth oriented globally focused leader with overall two decades of work experience in operations management, outsourcing vendor life cycle and since the last decade, I've been responsible for strategic outsourcing vendor relationship for delivery of business process outsourcing services and digital transformation.Key Skills - • Effectively prioritize in a dynamic environment• Curious nature and passion for understanding the ‘what’ and ‘why’• Comfortable in building relationships with stakeholders in a matrix environment• Outsourcing vendor management life cycle framework• Contract administration to drive contractual deliverables with respect to scope, compliance, cost and complexity (Contract types including cost plus, fixed price, T&M and gain share).• Sourcing – Participate in vendor and location strategy definition, service delivery requirement scoping, request for proposal assessments, and post contract administration.• Logical Analytical, Creative, Critical thinking and Project Management skills.• Evaluate sourcing to identify Core vs Non-core. • Service Delivery – Provide leadership for large vendor based teams and effectively drive outsourcing program management and change management including new implementations and share best practices• Risk and Control – Drive compliance with standards related to Regulatory, Information Security and Infrastructure, Invoicing, Code of Conduct and develop robust Business Continuity Plans.

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  Principal - Ites Outsourcing Vendor Management

  Corelogic

  Aug 2011 - Present - Hyderabad Area, India

  -Relationship management with Strategic Tier 1 outsourcing vendors to provide leadership support and advisory to effectively drive program management and change management including new implementations and share best practices to derive value and enhance customer value addition.-Working closely with CoreLogic and service delivery partners to manage and report on a consolidated view of all partner activity. Built strong and trusted advisory stakeholder relationships across different… Show more -Relationship management with Strategic Tier 1 outsourcing vendors to provide leadership support and advisory to effectively drive program management and change management including new implementations and share best practices to derive value and enhance customer value addition.-Working closely with CoreLogic and service delivery partners to manage and report on a consolidated view of all partner activity. Built strong and trusted advisory stakeholder relationships across different levels of the organization.-Representing partner/vendor capabilities to CoreLogic leadership to assist understanding business needs, identifying areas of improvement for service delivery, developing new areas and programs for consideration based on business needs, and assisting in brokering changes to the partner/vendor programs and procedures. -Participate in sourcing assessment - vendor due diligence and location strategy definition, service delivery requirement scoping, request for proposal assessments, and drive post contract administration.-Risk and Control – Drive compliance with standards related to Regulatory, Information Security and Infrastructure, Financial Invoicing, Code of Conduct, Annual Compliance Trainings and developed robust Business Continuity Plans.- Institutionalized Change control, Contract Administration, Vendor governance, Service Request, Service performance management dashboards enabling business intelligence reporting including metric identification, performance measurement, and target setting.--Optimized value from key outsourcing vendor relationships, delivered 7% bottom line savings against total annual managed spend. - Contributed towards expansion of outsourcing scope of services to reduce in-house cost. Show less