I am the Global Lead for our strategic relationship with Barclays and the UK lead for our relationship for Santander

I own the strategic relationship between Pegasystems and the UK's largest retail, commercial banking and insurance and wealth group. Pegasystems develops strategic applications for sales, marketing, service and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s applications, available on-premises or in the cloud, are built on its unified Pega Infinity platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs.

• Responsibility for the strategy and management of a small number of major banks and financial service institutions to deliver profitable growth• Delivery of a retention plan and pipeline development• Solutions are designed by combining extensive knowledge of customer requirements with data and technology to create MVP's for acquisition, digital on boarding, customer interaction and risk management. • High value implementations and complex sales processes • Detailed understanding across Executive Board, Risk & Fraud Divisions, IT, Compliance, Procurement, Legal, Technical and Operational divisions• Management of a diverse virtual team

Supporting a large retail banking and credit card group to provide leading edge customer contact and resolution technology- Development of solutions in new markets- Providing consultancy to clients on industry and market trends- Development of new products and tools to improve fraud controls for clients- Portfolio growth by organically growing volumes- Provide market research and analysis on new market entry in EMEA- Support industry forums hosted by Adeptra

Responsible for managing a small number of key accounts and driving forward the new business revenues within a geographic region. A special focus on the alternative lending market within the financial services sector including new businesses and tier 1, 2 and 3 businesses currently with direct competitors. This includes covering the full customer lifecycle across Business and Consumer Data. Responsible for driving mutual revenue generating partnerships via Experian Consumer Bureau Data. This includes businesses reselling Experian data and software partners who can work with Experian to create additional value into prospects and clients.

Responsible for managing Experian’s relationship within a client base of Financial Services and Commercial Credit clients. Providing Experian B2B and B2C data solutions that span the entire customer lifecycle; including Prospecting, Credit & Risk, Customer Management, Collections and in house solutions.My role includes a mixture of internal and external management of clients, where I run sales, service and training calls/meetings.I have extensive experience of lead generation, creating new and cross sell opportunities and complex sales. Achieved year on year growth against retention and new business targets.109% achieved against target

Responsible for managing Experian’s relationship within a client base of Financial Services and Commercial Credit clients. Providing Experian B2B and B2C data solutions that span the entire customer life-cycle; including Prospecting, Credit & Risk, Customer Management, Collections and in house solutions.

Entered in Graduate Management Training role. Passed training within a 6 month period.Won Elite Performer Award on several occasions.Managed top Account contracts through regular face to face meetings. Also won several new clients through corporate leads and cold calling. Ran daily branch operations a couple of days a week and helped achieve consistent high operational profit and customer service scores.

Worked as Collector during University StudyHighly successful performerGiven team leader responsibilitiesMoved to High Value Debt Team to work with individuals in larger amounts of debt,Worked closely with other functions including fraud and complaints