David Ray Email & Phone Number

Articulate and focused hospitality professional with intimate knowledge of the leisure sector. Extensive background in modernising, transforming and turning around venues into highly successful and profitable ‘go to’ destinations. Extensive background in project management and employee engagement programmes, able to lead, manage and motivate teams to deliver high-quality customer care and value-added services. Outstanding communication and interpersonal skills and a respectful and collaborative approach to developing successful and sustainable working relationships with internal and external stakeholders. Now looking for a management role with an organisation that is looking for an Operations/Brand/F&B/Operations Management professional to help with the growth of the business. Available immediately following a career break.Career HighlightsTrained 800+ members of staff and developed the operational team of 15 to run the 72 sites bars, which at its peak had a turnover of £200 million. Ranging from team building and training for small groups to presentations/talks to 200 people.Developed the NWTC business and concept, which in 2016, was sold for £50 million. From first inception of a pop-up venue - The Oast House in Manchester in 2011 to a mixture of 4 different brands and 16 sites across the UK all with their separate identities.Structured the brand deals and support on core products, which increased from £35k in year one to £1.2 million by year 7. By building relationships with the route to market suppliers and spirit brands, structured an annual competitive proposal scheme to drive support and improve the bottom line.Key Areas of ExpertiseBar Management | Restaurant Management | Operations | Food & Beveridge | Staff Management | Venue Management | Business Turnaround | Business Growth | Profit Increase | Commercial Acumen |

Listed skills include Event Management, Hospitality Industry, Food And Beverage, Customer Service, and 1 others.