Sales and Customer Service Manager with extensive national and international marketing and leadershipexperience within the HVAC&R Industry. Proven ability to develop effective, efficient and safe working environments.Skilled to address continuous growth while sustaining positive investment returns in a cost centre workplace through the development and management of effective budgets and rostering to ensure workforce flexibility.Displays a management style that is effective, influential and decision focused, underpinned by attributes of tolerance, empathy and ability to inspire as evidenced by a track record of creating an environment of high morale, respect and trust while ensuring a commitment to excellence, a focus on safety, business productivity and the needs of the customer.Key Capabilities: Excellent sales, distribution, merchandising and marketing capabilities to build return on investment ‘Hands on’ team leadership, development and mentoring to drive business capability Ability to develop strong internal and external customer relationships across international diversity Capacity to embrace, support and contribute to continuous improvement innovation to drive businesssuccess Leadership capability having led teams of up to 50 in diverse cultural environments