Process-oriented, operationally proficient, Technology & Project Management Professional with a broad range of experience in the development, implementation and support of hardware and software products.Highly developed traditional project management (PMP). Trained in Agile methodologies as a Certified Scrum Product Owner (CSPO) & a Certified Scrum Master (CSM). Innovative problem-solver, adept at collaborating with cross-functional teams to increase revenue potential through productivity. Independently motivated, team player with over 15 years experience in the graphics and printing industry. Specialist in improving processes, streamlining workflow, automating systems and defining best practices to raise efficiencies and reduce costs. Recognized for strong leadership skills with long-range vision to grow the company. Quickly adapts to new requirements and has flexibility to perform tasks such as training, pre-sales, internal testing and product development. Talented presenter-trainer-consultant. Effectively communicates complex technical information to non-technical audiences.Specialties: • Project Management • System Administrator • Database Administration • SQL • SSRS • Crystal Reports • EDI • Web-to-Print • MIS & ERP Systems • Web Applications • Contact Resource Mgmt.(CRM) • Remote Access Mgmt. • Training & Education • Technical Translator • Wireless Networking • Mobile Devices • Technical Marketing • Manufacturing • Printing • Fulfillment • Vendor Relations • Technical Writing • Color Management • Digital Printing • Graphic Design • Professional Photography • Cantonese • Mandarin (limited) • Eagle Scout