Dave Roletto Email & Phone Number

Beaverton, OR, US

Beaverton, OR, US

Program Manager for a $10M two-year enterprise-wide conversion of the ERP (AX 2012 to Infor LN) and integrated systems to allow for company growth. Role includes the development and management of the program framework, goals, and deliverables along with management of an internal project team and (3) vendors. The program includes an E-commerce Portal, a.

Beaverton, Oregon, US

• Program Manager for the IT Infrastructure and Operations teams overseeing a portfolio of projects the teams were working on. Worked with business stakeholders for intake and scoping of projects and resource assignment..
• Covid WFH – coordination of all 700+ employees including over 400 call agents working on thin clients. This also included moving from RSA to DUO for the 2factor authentication solution
• Implementation of ServiceNow as our company ITSM application (Change, Incident, Problem)
• Upgrade of our VPN infrastructure to support the increased needs due to WFH
• Upgrade of our VDI environments from Windows7 to Window10
• Coordination of 3rd party vendors on outsourced projects (Exchange O365, Solarwinds Upgrade)

• Led a transition team of 30 IT resources to complete a three-month project that involved the transfer of the legacy data, hardware, and systems from the Seterus IBM unit that had been bought by Mr. Cooper Group.
• Transfer included 100 TB of data made up of 8 DBMS with 300+ databases, unstructured user data, 31 SharePoint sites, Exchange mailboxes, and hosted databases and application. Several methods of transfer were used from.
• Decommission of 150 Seterus applications and tools running on ~800 physical and virtual operating systems across four data centers
• Decommission of 1,115 virtual and physical servers
• Disposition of ~400 physical assets (servers, storage, phone, and networking equipment)
• Project completed on time

• Managed the transition project when Seterus was sold from IBM to Mr. Cooper Group. The project only had a two-month runway with ~450 users needing to be able to connect and work using new thin client devices, a.
• Managed and coordinated Technology successful projects including:o Complete replacement/upgrade of the DEV/QA/UAT/PROD/DR environments (130+ servers) in two data centerso SharePoint upgrade from 2007 version to 2013.
• Managed compliance and audit for middleware and applications
• Managed a team comprised of Tier 3 professionals (Full time employees and contractors) based in multiple geographic locations who administrated the following middleware and applications: MS SQL, SSRS, SharePoint, JDE.
• Created and reported metric-based reporting of team performance (Project, Lights-on, and Compliance categories)
• Perform team hiring and performance reviews

Portland, OR, US

• Architect and Project Manager for new software, hardware, and network implementations and upgrades.
• Developed and implemented strategic plans relating to information systems to meet the needs of the business.
• Built a scalable LAN/WAN network to connect the 40 nationwide restaurants to the corporate office.
• Developed and managed the IT operating and capital budgets for the company.
• Member of the Executive team.
• Developed and maintained a competent work force through recruitment, training, coaching and establishing goals and objectives with a heavy emphasis on customer service.

Tampa, FL, US

Bachelor Of Science, Business Administration - Marketing

Education record