Dave Swope Email & Phone Number

Philadelphia, Pa, Us

Pasadena, California, Us

• Develop, prepare, and nurture customers for advocacy• Work with customers to identify business challenges and develop plans to aid the customer in achieving their goals• Partner with Customer Growth team to nurture accounts

At Sip and Burn we only use recycled wine & liquor bottles and 100% all-natural soy wax featuring our unique scents. We reuse local Chicagoland restaurants recyclables to create a one-of-a-kind candle experience.

Chicago, Illinois, Us

Redwood City, California, Us

Created client value by driving business solution implementation, adoption, and expansion. Collaborated with cross-functional teams to develop and deploy business solutions using Bluescape's unique capabilities. Worked closely with clients, to understand their business, discovered new areas of opportunity, and create value-adding solutions through improved collaboration. My main responsibilities were Technical Project Management for enterprise solution implementation:• Including VPI, SSO, API• Managing constrained resources and timelines• Coordinating cross-functional teams across organizationsC-Suite communication and presentation • Driving interest, education of value, and bolstering supportAccount management and business reviews• Analyzing and presenting quantitative and qualitative information to demonstrate value and opportunity

Redwood City, California, Us

• Managed a diverse book of business of 25+ accounts with ARR of 1.5M across Education, Interior Design, Architecture, Military Agencies, and Finance• Captured and aligned on customer’s success criteria, business requirements, outcomes, goals, and metrics• Served as Voice of the Customer to accurately inform Engineering and influence the product roadmap• Collaborated with cross-functional teams to provide the best customer experience• Proactively identified opportunities for value realization and account growth by analyzing customers' health

Chicago, Il, Us

• Drove growth within existing Fortune 500 accounts by 30% while seeking new prospects. • Achieved yearly sales target of $1M• Built and grew client relationships through on-site events and office visits, monthly calls and presentations• Joined and supported account growth initiatives such as pitch presentations, demos and QBRs• Mentored & managed a team of five Project Managers

Chicago, Il, Us

• Traveled globally as a leader of an on-site production team, managing over 100 live global events with up to 5,000 attendees each• Built relationships with channel partners, technology vendors, and stakeholders• Trained and mentored Project Managers and Event Engineers• Managing performance, goals, and skillsets of Project Managers and Project Coordinators• Creating and maintaining comprehensive step-by-step guidebooks for set-up and configuration of various on-site tools, such as local servers, access points, badge printers, and moreProject management• Manage customer communication & meetings (kick-off, app reviews, debriefs)• Advise customers on how to increase engagement and best use technology for their business goals• Coordinate logistics, travel and technical needs within internal team, key stakeholders and vendors• Track, submit costs, and oversee all project expenses including support staffProject delivery• Ensure app basic functioning, relevance, integrity and appearance• Deliver infrastructure services (network, devices)• Deliver participants and speaker support onsiteTeam management• Ensure onsite team service level (tasks, behavior, presentation)• Delegate to, train and coach and feedback onsite team

Chicago, Il, Us

The leading innovator in mobile event technology & your event app partner for over 16 years.Project management• Managed and executed over 100 multi-site concurrent events for 1000s of participants • Managed customer communication & meetings (kick-off, app reviews, debriefs)• Delivered the SpotMe service on-site at events, which included working with third-party vendors, on- site training for clients and attendees on the platform, and managing the network infrastructure necessary to support the platform.• Coordinated logistics, travel and technical needs within internal team, key stakeholders and vendors• Track, submitted costs and oversee all project expenses including support staffProject delivery• Ensured app basic functioning, relevance, integrity and appearance• Delivered infrastructure services (network, devices)• Delivered participants and speaker support onsiteTeam management• Ensured onsite team service level (tasks, behavior, presentation)• Delegated to, train and coach and feedback onsite team

Chicago, Il, Us

• Event project planning, data formatting & entry into company proprietary applications• Onsite equipment management, installation and setup based on meeting & client needs• Assisting in the facilitation of live features both before the event (training speakers on how to facilitate Q&A for example), and behind stage (running live polling)• Provide superior customer service to event attendees to help with installing the app, using it in the efforts to transform their meeting experience• Proactively identifying problems and implement effective solutions• Achieving individual, team, and company goals and objectives

Greater Chicago Area, Il, Us

• Supported marketing, sales, R&D and corporate affairs executives in internal and external corporate communications• Initiated client pre-production meetings to review objectives, obtained project assets and submitted proposals for billion dollar brands• Coordinated and conducted field interviews, capturing b-roll footage of events and product shots• Supported and led a team of external support staff of writers, producers, artists and editors on various projects based on budget parameters

Developed and implemented marketing plans for I.T. solutions driving all services and programs for the company.Managed service and program implementation for clients from strategic planning to tactical activities which included: staff and budget management, ascertaining client needs, customizing solutions, and ensuring deliverance of services within budgeted timeframe.Maintained existing client relationships and cultivated new business opportunities.Trained and developed staff through classroom setting training courses, training brochures, and one-on-one development sessions.Created sales objectives/forecast and implemented sales incentives to maintain motivation of highly staff.

Lead, directed, and managed operations to ensure that staff executed service agreements at company standards.Planned and monitored daily staffing schedules and adjusted accordingly to ensure adequate staffing levels that support operational demands and business objectives.Oversaw revenue and expenses to reflect budget restrictions. In addition, managed all administrative functions to ensure management reports & related paperwork was processed in a timely manner. Trained and developed staff to uphold company standards and function at respective roles to their highest capacity.

Basking Ridge, Nj, Us

Us

Bachelors Of Art, Communications

Associates Degree, Media Studies

Education record