Global Demand Manager with more than 10 years of experience leading continuous improvements, streamlining processes, and developing cross-functional teams in order to enhance forecast reporting and maintain optimal levels of customer service. Business coordinator designing supporting databases and templates while estimating product demand based on market intelligence. Planning specialist with an exemplary career history in defining, developing, selling, and implementing business and demand planning initiatives by leveraging logical analysis and global department coordination. Operation professional with the proven ability to improve claims processing as well as sales and marketing planning processes by designing, implementing, and maintaining state-of-the-art automated systems and software. Quality manager creating customer service training programs to streamline cycle time and minimize work in process. Areas of Expertise:Demand ManagementLogical AnalysisCustomer ServiceSales & MarketingGlobal Business CoordinationContinuous ImprovementsTeam ManagementOperation/Demand PlanningQuality ControlISO 9000 Automated Systems