Proud to be a part of the warehouse team that prides itself on providing best-in-class customer service and fulfilment of DTC and B2B orders.• Expert in ShipStation order management and fulfilment software• LTL process for B2B orders• Improved key warehouse operational documents and signage• Understanding of 5S workplace methodology• Certified forklift operator

Thankful to have had the opportunity to play a pivotal role in converting the two co-founders' vision into reality and developing a new sports property that is now considered the world's premier street skateboarding tour.• Established all operations and ticketing for the tour (8 Year Total: 30 events, including 25 across the US & 5 international)• Managed production budgets of $725k - $900k+ per event• Lead contact with all host venues (contract, pre-planning, on-site, post-event billing)• Selected and managed 20+ production vendors per event• Processed all vendor and venue related invoices (reviewed, approved, coded and tracked in budget)• Customer service lead, including handling any on-site issues with the venue and/or the public• Additional responsibilities (but not limited to): public and production schedules, layouts, logistics for trucking and shipping, equipment rental, certificates of insurance to/from venues and vendors, signage (branding and wayfinding/directional), and permits• Worked with partners/sponsors and their agencies regarding on-site activations, branding assets and approval for physical and digital signage, copy for PA announcements, certificates of insurance, etc.• Hired and managed operations staff of four people per event

Account Manager, The Hartford (2009 - 2010)• Co-managed The Hartford’s NCAA Men’s Final Four VIP hospitality program that included hotel, transportation, catering, amenities, and events for 240 guests over four days• Co-managed The Hartford’s NCAA Men’s Basketball March Madness hospitality program for an average of 80 brokers, key accounts and VIP guests per event during the first two weekends of the tournament. Managed and sourced hospitality venues, transportation, and local staff for 16 events in 6 cities during the first two weeks of the March Madness tournament• Managed and distributed The Hartford’s 6,500+ NCAA tickets to executives and clients nationwideAccount Manager, Sony Twilight Football (Soccer) - Argentina (2009) • Sourced and managed hotel, transportation, catering, and activities for four-day international incentive program for 65 worldwide guests in Iguazu Falls, Argentina• “Twilight Football” promotion was awarded Event Marketer Magazine’s 2010 Best Activation of a Sports Sponsorship. Argentina was one of seven international locations

• Assisted with operations of ~15 IMG events in the US and Bermuda

• Managed site set-up and operations for two to three professional tennis events per year in Scottsdale, Arizona and Stanford University• Selected and directed approximately 50 subcontractors and vendors per event for security, parking, signage, power, sound, tents, grandstands, etc• Responsible for all permitting and regulatory compliance with city, county, police, and fire• Implemented major site redesigns to the Scottsdale and Stanford University event sites to improve the layout for patrons, sponsors, and athletes• Hired and managed an on-site operations team of four to six people per event

• Operations & Ticket Manager for annual professional women’s tennis event• Customer service lead for all partners/sponsors tickets and public ticket package customers• Co-managed all partners/sponsors benefits as per their contract