Employer Marketing Consultant focused on early engagement graduate attraction and employer brand building strategies. Leading a team of motivated and engaged commerical consultants

National Account Manager - Bitbuzz Wi-Fi - Jan 2008 - March 2013Bitbuzz is Ireland’s leading public Wi-Fi provider.Base: 80 Partner Hotels (ROI)Revenue Managed: €720,000 per annumKey Responsibility: Increasing revenue within existing partner locations and through new business acquisition. This key responsibility has been consistently achieved by:1. Relationship building at a General Manager, Financial Controller and Director level.2. Negotiating… Show more National Account Manager - Bitbuzz Wi-Fi - Jan 2008 - March 2013Bitbuzz is Ireland’s leading public Wi-Fi provider.Base: 80 Partner Hotels (ROI)Revenue Managed: €720,000 per annumKey Responsibility: Increasing revenue within existing partner locations and through new business acquisition. This key responsibility has been consistently achieved by:1. Relationship building at a General Manager, Financial Controller and Director level.2. Negotiating contracts and amendments with a focus on revenue and new business possibilities.3. Devising new innovative product and solutions which address the needs of the customer while creating revenue opportunities for the company.4. Contacting potential business through cold calling, email and direct mail marketing.5. Working with marketing staff within our partner hotels to take advantage of common marketing opportunities.6. Training new customer-facing and management staff to ensure that brand identity and services available travel through to the end user. Show less

Key Responsibilities:1. Building rapport with the customer base, through quarterly face-to-face visits. 2. Optimising time on the road through planning & organisation.3. Identifying and qualifying business opportunities from existing customers.4. Retaining customers ~ in a highly competitive environment.5. Achieving and exceeding quarterly and annual sales targets by developing a strong knowledge of the telecommunications market.

Key Responsibilities: New Employee TrainerDelivering a 2-week classroom-style orientation course for new employees.Focusing on product knowledge, sales technique and customer care.15 new employees every 2 weeksWeek 1, products and servicesWeek 2, sales technique and proceduresKey Responsibilities: Telesales 1. Cold-calling high volume broadband sales prospects.2. Achieving daily targets.3. Cross-selling additional complementary products.4… Show more Key Responsibilities: New Employee TrainerDelivering a 2-week classroom-style orientation course for new employees.Focusing on product knowledge, sales technique and customer care.15 new employees every 2 weeksWeek 1, products and servicesWeek 2, sales technique and proceduresKey Responsibilities: Telesales 1. Cold-calling high volume broadband sales prospects.2. Achieving daily targets.3. Cross-selling additional complementary products.4. Dealing with complaints and objections.Targets for Inbound and Outbound roles: DailyOutbound: 80 calls / 2 broadband sales / 10 cross-salesInbound: 40 calls / 10 broadband sales / 20 cross-sales Show less