As the automotive industry continues to rapidly change with more and more consumers turning to online methods, XPAuto are ready to support this journey. Through the innovative use of our technologies and the direct employment of passionate, expert brand ambassadors, we deliver a unique brand experience. Our fully integrated fleet, press and logistics services are delivered with a human touch, keeping our customers at the heart of our processes.A trusted and established brand, an unprecedented number of vehicle manufacturers, corporate organisations and resellers choose XPAuto to drive significant financial and operational gains.

Primarily Account management of a number of national automotive manufacturers, and their larger dealer networks. Building and strengthening relationships with both suppliers and clients.Project Managing the delivery of bespoke IT projects on time and in budget, to several NSCs/OEMs including; Toyota/Lexus, Nissan (UK and EU), Hyundai, KIA.At Qube, we understand that robust data intelligence is essential for sound decision-making and ultimately business performance. Drawing on our extensive industry experience and breadth of technical capability, we provide innovative and bespoke automotive consultancy services to vehicle manufacturers in the UK and mainland Europe.Qube’s unique approach delivers high-quality, bespoke software solutions that are tailored to our customers’ individual requirements. In this way, our automotive consultancy services deliver strategic insight and high-level business reporting that can improve KPIs across the business.

As IT Business Partner I was the main conduit between the internal IT Dept., external IT contractors and the internal stake holders within the business.Through a period of increased change we implemented several business and customer facing solutions, including cloud-based, SAAS, and in-house platforms and programmes. SGB migrated several legacy ERP system to a new platform, ensuring minimal disruption, data integrity, and maximising user adoption.During this time I was the main contact point for the company's employees with the IT Dept. through the challenging time around the onset of Covid-19, and the immigration to a fully home working model, including supply and support of hardware and software to the business as a whole.The Suzuki ‘Way of Life’ philosophy means an emphasis on understanding the lives of real people and considering reliability and affordability in the production of every model. From the exciting Swift and Rugged Vitara, to the renowned GSX-R and powerful Hayabusa, to off-road and marine engines.

The Key Account Manager was the primary point of contact for all clients across the business, including NCS and OEMs or Dealer Groups and individual outlets. I would lead the design and implementation of a cloud-based CRM system for several leading vehicle manufacturers, resulting in improved customer satisfaction, retention, and loyalty.Our programmes include:AFTERSALES:• Service & MOT Bookings• Service Plans sales• Health Checks follow-up• Aftersales satisfaction surveys• Warranty recalls• Parts Trade salesSALES:• Lead qualification• Test drive campaigns• Sales satisfaction surveys• Finance renewals• Equity / Parity sales• Lost sales recovery

As Global Accounts Manager I was the conduit between the client and the internal technical team to implement business changes via the introduction of bespoke software solutions. I headed a small team of 4 Account Managers who managed clients from individual markets to Global contracts.With over 450 employees and 60 years of experience in the Automotive Industry, the Clifford Thames Group is well placed to deliver Global solutions focused on growing the business of our clients through the creation and management of data content and the deployment of our SaaS industry platforms.Headquartered in Chelmsford near London in the UK, Clifford Thames now has offices in over 10 countries covering Europe, Asia, North & South America, Africa and Australasia including outsource centres in Krakow, Poland and Chennai, India.Responsible for the following accounts; Bentley, experteye, FCA, Ford (UK and Europe), GM, Honda, Hyundai, JLR (Global), Nissan, Opel, SEAT, Skoda, and Vauxhall.

As Operations Manager I was responsible for the management of several data and development teams across the UK, Poland and India to deliver SAAS solutions on time, within and spec and in budget.Projects include:• Honda UK TCO and SMR web-based Applications• FCA UK Menu Pricing, SMR, Quality Control and Online Booking platforms• Drafting tender proposals, for Domestic, European and Global contracts

The Data and Development Manager was the lead for the internal data team and external development contractors, responsible for both the design and implementation of new systems, as well as the maintenance of the data driving those products.Fleet Influence, part of the Clifford Thames Group, operates in the Automotive Industry providing consultancy, training and data services to motor manufacturers, leasing companies, fleet operators and dealer groups.Projects include:• Honda Passenger Cars SMR System• Honda Motorcycles SMR System• Mercedes Benz Vans SMR System• The Warranty Group (TWG) SMR data feed• Product front-end development from RoR to use JavaScript• Spend Analysis report design

FleetNet is the organisation under which the vehicle fleet rental and leasing industry has developed its standards for electronic trading and commerce.FleetNet has members from all sectors of the Fleet, Leasing, and Motoring industry as well as the key System Suppliers. This page shows a list of our current members and provides links to their website.As a Steering Committee member you are responsible for making strategic decisions to form the roadmap of the organisations future development

Experteye offers the automotive manufacturing and leasing sectors a total solution in terms of quantitative research, benchmarking, analysis and consulting across Europe.